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Problem with the signature
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Stefano Prete
Melbourne, Australia
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Feb 27, 2013 - 5:18 am

Hi boys.

Out of a sudden, no way to set up a signature in my forum. It was working just fine, then I updated the plugin and the problem started...

After writing something, underneath there are 2 buttons (mine are in Italian so I don't know how they are supposed to be in English); no matter which one I click, nothing happens. Totally dead!

I also tried to upload an image as signature.

A small windows pops up, it says "TinyMCE not defined" and a few lines of red text appear under the uploader:

puredrivetest.jpg: Error 999 - Unknown server error (check image size - may be exhausting memory)

The image is small, I do not have a limit for the images. I have no problem at all with the memory.

Is there a quick fix for that?

Thank you! wink

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Yellow Swordfish
Glinton, England
SP Master
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Feb 27, 2013 - 5:34 am

Are you using the most up to date version of our TinyMCE plugin as well as the updated SP core plugin?

andy-signature.png
YELLOW
SWORDFISH
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Stefano Prete
Melbourne, Australia
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Feb 27, 2013 - 5:51 am

I think so...

SP version 5.2.5

Editor TinyMCE Rich Text version 2.0.4

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Yellow Swordfish
Glinton, England
SP Master
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Feb 27, 2013 - 6:17 am

Guess I should have asked about the WordPress version as well just in case as it does need an up to date WP version now we are using the WP Tinymce code.

If there was a major problem I would expect to see issues elsewhere but can I assume everything else is working as it should? I assume you use the TinyMCE editor for topics and posts without any problem? Correct? I may need to talk to Steve about this...

andy-signature.png
YELLOW
SWORDFISH
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Stefano Prete
Melbourne, Australia
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Feb 27, 2013 - 2:37 pm

Andy, the WP version is 3.5.1

I just found out what the problem is. I always used the WP plugin Ultimate TinyMCE and it always worked fine.

I switched it off and now the signature works perfectly.

Therefore, there is a conflict there. I guess I need to change plugin...

 

EDIT: I removed Ultimate TinyMCE and installed TinyMCE Advanced. The problem is there, again!

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Feb 27, 2013 - 3:33 pm

the problem is that plugins like this need updating. They make the assumption that you are only going to be using tinyMCe on the ADMIN side but they load their stuff everywhere regardless (bad) without checking if it is needed. WP now allows plugins to utilise tinyMCE like we do in SP. Ultimate would be fine and continue to give good service when you write blog posts but it should NOT be loading on the front end regardless.

andy-signature.png
YELLOW
SWORDFISH
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Mr Papa
Simi Valley, CA
SP Master
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Feb 27, 2013 - 5:56 pm

worth seeing how it hooks into wp process...  does it use 'init' hook?  if so, could try changing it to 'admin_init' hook...

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Stefano Prete
Melbourne, Australia
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Feb 28, 2013 - 2:27 am

Guys...I wish I could understand...hahahah laugh

Steve, how can I change that hook? I have no clue whatsoever...

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Feb 28, 2013 - 2:44 am

Well before I help with that can you tell me which version of the Ultimate TinyMCE plugin you have there? I have just downloaded and installed the latest - version 4.0.8 and it doesn't appear to be giving me any problems.

andy-signature.png
YELLOW
SWORDFISH
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Stefano Prete
Melbourne, Australia
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sp_UserOfflineSmall Offline
Feb 28, 2013 - 4:09 am

Andy, I have the same version 4.0.8

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