Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
Profile form could not be found
Avatar
kwbridge
Member
Free Members
sp_UserOfflineSmall Offline
Sep 8, 2015 - 7:24 am

This is somewhat related to this topic.

https://simple-press.com/suppo.....word-reset

If a new user registers, follows the login link in the email, resets the password and then users the back link to go back to the site or goes directly to the forum to login instead of using the login link on the reset password page, they are taken to their profile within the forum and there is the following message.

Profile form could not be found: [Account Settings]
You might try the forum - toolbox - housekeeping admin form and reset the profile tabs and menus and see if that helps

If the user logouts and logs back in that message is gone and they are at the forums.  If they use the login link on the reset password page and end up on their profile page in the WP Admin, then the login works fine.

Do you know why this is happening?  Since the redirects aren't working with the reset password page we are trying to find different ways to direct new users to the forums but have now run into this issue.

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Sep 8, 2015 - 7:28 am

Did you follow the advice in the message and did that not fix things?

andy-signature.png
YELLOW
SWORDFISH
Avatar
kwbridge
Member
Free Members
sp_UserOfflineSmall Offline
Sep 8, 2015 - 7:37 am

I did not - will that change anything in the forums that I would need to redo?

Thanks!

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Sep 8, 2015 - 7:55 am

This can happen if the site is moved to a different server or a different domain. The only thing that may be effected by resetting profile tabs and menus is if you have already marked some not to be shown or perhaps changed the title and to be honest I am not actually sure of that is even true without trying it (which I might now!).
So no. We would seriously not suggest it if it were in any way damaging.

andy-signature.png
YELLOW
SWORDFISH
Avatar
kwbridge
Member
Free Members
sp_UserOfflineSmall Offline
Sep 8, 2015 - 10:22 am

Thanks!  It worked great.  And we actually did move servers so I'm glad to know what the cause was.

Avatar
Ike
Sawtry, UK
Member
Free Members
sp_UserOfflineSmall Offline
Sep 8, 2015 - 11:18 am

Glad we could help!

Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 620
Members: 17365
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10128
Posts: 79626