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giova
Member
Free Members
sp_UserOfflineSmall Offline
Mar 14, 2012 - 3:20 pm

Greetings.

 

I have a big problem with "Progile Tabs & Menus".

in the front interface the pannel is not displayed.

On your forum when we go to our profile page, we see a loading animated icon (like a flower) then the interface is displayed.

On my forum i don't see the icon and the panel still empty (tested with several browsers).

here a screenshot : 

http://i40.tinypic.com/2wp5y5g.jpgImage Enlarger

 

then if i click on a tab (e.g : profile) a strange page is displayed, here an other screenshot : 

http://i41.tinypic.com/67joll.jpgImage Enlarger

 

 

 

and if i click on "edit signature" :

http://i39.tinypic.com/153p6p4.jpgImage Enlarger

As you see the tinyMCE (installed and activated) is not displayed. This is an other major problem for users, as they often want to put a picture as signature.

 

 

 

 

My environment is described in this topic :

https://simple-press.com/suppo.....-to-5-0-1/

 

I saw nothing in the error log about this.

do you have an idea?

what is supposed to be loaded?

I tryed with several themes, several browsers allways the same.

Thank you in advance for support.

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giova
Member
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sp_UserOfflineSmall Offline
Mar 14, 2012 - 3:23 pm

oh oh sounds like my post is showing an other problem 🙂

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Mar 14, 2012 - 3:40 pm

Any chance of a link to your forum page?

andy-signature.png
YELLOW
SWORDFISH
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giova
Member
Free Members
sp_UserOfflineSmall Offline
Mar 14, 2012 - 4:53 pm

sure laugh:

http://www.gamereco.com/forum/

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Mar 14, 2012 - 5:51 pm

Site looks clean - no known conflicts so that is good.

I do not believe this will make any difference but let's try it anyway just in case. Can you go to the forum admin > Toolbox > Housekeeping and click on the option to 'Rebuild Default Profile Tabs'.

andy-signature.png
YELLOW
SWORDFISH
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giova
Member
Free Members
sp_UserOfflineSmall Offline
Mar 14, 2012 - 6:18 pm

it changes nothing confused

 

moreover, i figured out few months ago for an other plugin, that i had some problems due of permalinks and one section of my .htaccess : 

 

<IfModule mod_rewrite.c>
RewriteEngine On

RewriteBase /

 

RewriteRule index\.php$ - [L]
RewriteRule apc\.php$ - [L]
RewriteRule %{HTTP_REFERER} !http://www.gamereco.com$ [L]
RewriteRule %{HTTP_REFERER} !https://www.gamereco.com$ [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

 

That is why i asked to you, what is exactly supposed to be loaded into the frame.

 

I've created an account for you, so you can see the behaviour by your own. I send you a PM with the login/pwd

 

Any suggestion, or test to do, will be welcome to fix this.

Thank you again.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Mar 14, 2012 - 8:44 pm

well, you do know what gets loaded in to that area (it is NOT a frame)... check your profile here. wink the data displayed in the area is via simple ajax (xmlhttprequest) in an existing page element...

Oddly, when the ajax data is loaded, its getting an error in the first character of the returned data...  not sure why...

can you check with your host and see if they are running mod_security?

also, it appears you are running ssl on some of the site...  have you defined in your wp-config.php file the ssl login or admin options?  it might be the ssl loading that is choking here... since its your profile (ie allows password changing) it tries to switch to https but perhaps its failing... have you looked in your server error log for any info?

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giova
Member
Free Members
sp_UserOfflineSmall Offline
Mar 14, 2012 - 9:08 pm

thank you again for reply.

 

I confirm that both admin and login ssl are set to true.

That is why it switch to https when you go to any (wp or sp) login or profile page.

i'll check with my host regarding mod_security.

FYI Regarding ajax, my main menu (horizontal under the banner) is an ajax one.

 

i didn't see any error into log, but i'll look deeper . i have the feeling that it should be the main origin of this problem.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Mar 14, 2012 - 9:14 pm

can you also check forum - toolbox - error log and see if anything there? if so, might be best to clear (at bottom), then visit the profile and check that toolbox again...

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giova
Member
Free Members
sp_UserOfflineSmall Offline
Mar 14, 2012 - 9:47 pm

A) i've cleared the sp error log.

when i go to my profile, no error is logged, but when i click on overview tab (see my first post) it logs an error twice :

file: /simple-press/forum/profile/forms/sp-form-overview.php
line: 79
function: Unavailable
Notice | date_default_timezone_set() [function.date-default-timezone-set]: Timezone ID '' is invalid

B) i disabled ssl for testing. the problem still be there (actually the SSL is still disabled)

 

C) i'll have confirm from admins, but with my weak unix skills i've made a "grep mod_s httpd.conf" and it returned several lines, but none regarding any mod_security.

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