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Profile page not loading correctly

Profile page not loading correctly

Michael Yakutis

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Apr 19, 2014 - 2:14 am

I just updated Simple:Press, and now profiles are working incorrectly. When I try to access a profile page, the page loads only partially. What could be the issue?

Thanks!

Michael Yakutis

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Apr 19, 2014 - 2:18 am

Here's a screencap of what's happening. This is as complete as the page displays. This is the forum in question, btw: http://www.webcomicunderdogs.com/forum

Yellow Swordfish

Glinton, England

SP Master

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Apr 19, 2014 - 4:55 am

Hard to say from a screenshot but can you do this for me...

Go to the forum admin > toolbox > error log and clear out any entries that may be displayed. Go back to the forum and click on the profile button. Then back to the error log. We are looking for any that are actual errors.

If no actual errors (not notices/warnings etc) go back to the forum page and view the source and do a search for the term 'fatal error' to see if any are found.

YELLOW

SWORDFISH

Michael Yakutis

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Apr 19, 2014 - 4:36 pm

Okay, I followed your directions and it looks like there are no errors in the error log. I inspected element, and the only error that came up was: "Uncaught TypeError: undefined is not a function".

This morning I discovered that members are not able to reply to topics/posts, as well. After clicking "Add Reply", a blank box appears rather than the text box. Attached is the info I'm getting via inspect element when this happens.

Michael Yakutis

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Apr 19, 2014 - 4:43 pm

Disregard everything...apparently I had some SP plugins that needed to be updated since the upgrade. Everything seems to work smoothly again. Thanks very much for your help!