profile key?? what does that mean?

did your wp theme also have an update? there was considerable jquery and jquery ui changes in wp in 3.6 and some themes may be obsolete… also, I assume you have cleared your browser cache?

Try loading the profile once again, but this time with the browser console open… see what the ajax responses are… might provide more info as to the issue…

I’ve cleared the browser cache.  I’ve tried using the 2013 theme to see if the problem is theme related.  Nothing changes.

By “profile key” I mean the button on the Simple Press Forum that reads “Profile” which a user is supposed to be able to use to view and edit their profile.

I don’t know how to look at the ajax responses.  I have had to make a change to my php.ini file in order to facilitate another plugin.  Specifically, I had to change “REGISTER_GLOBALS=On” to Off to accommodate another plugin.  I don’t think this can be related.  If you could tell me what to dump or capture, I will do it and get it back to you.  I find this really annoying since it had been working flawlessly.  I’m not quite sure what broke it or why.

Help! ! !

No, register globals wont matter… best for it to be off anyways..

do you know how to open your console in the browser (often its F12)? which browser do you use?

once its open, if you click on the profile button (key?) you will see a response come up (new text output into the console)… you can expand the element and see the responses for that request…

OK.  So I opened the console and clicked on the “Profile” button.  The browser (ie 10) showed the little “loading” indicator for about a minute and a half, and finally I got a page that said it was unable to load, make sure TSL and SSL are enabled, try again later.  The console window was blank.

I did observe one error and a couple of warnings before trying the profile.  The error has to do with a bug in the theme that I’m aware of, but it doesn’t cause any problems (it has to do with Google maps) and the warnings come from Simple Press and have to do with unmatched end statements.  But when I get to profile, I get nothing.

Is it possible for you to take a quick look at the website?  Like I said, you can connect via just about anything– Facebook, Twitter, Gmail, etc.  If you need admin access to look, I can provide that as well.

Thank you,

Confused

make sure ssl and tsl are enabled????    That message will NOT be coming from us…

if that other js error from the maps caused js processing to stop, it will keep our js from running…

and btw, if you want us to take a look, you need to pm us a temp account… send via pm to yellow swordfish and mr papa… be sure to link to this topic so we know what its about…

I’ve sent the login info via PM to Yellow Swordfish and Mr. Papa, and tagged the PM with the title of this thread.

Okay, thanks.. Will try to take a look this evening when back at desktop vs on the phone

but must say this new mobile theme is quite slick! B-)

been trying to look at this tonight, but your site has been very noresponsive… and has gone away 4 times including right now…

when you can get into the admin, perhaps you can go to forum – integration – page and permalink and give the forum permalink a quick update…

I cannot since this account does not have any sp admin capabilities…

would also be interesting to see what happens if you turned off those security plugins you are running… they could be interferring too…  when I can get the site to cooperate, it never gets to sp profile code…

Just did it.  No change to Profile problem.

Sorry about the admin privileges.  I’ve given you all the permissions.

I did a backup.  Disabled ALL plugins but SimplePress.  Profile worked.  I restored, so all the prior plugins that were active were reactivated.  Still works.

I’ll keep an eye on things and see if it keeps working or if there are any other issues.

Weird. . .

That will usually come down to the order in which scripts get loaded. WordPress will load plugin resources in the order in which they were activated which can effect loading order of a plugins JavaScript files and even CSS files. Looks like you might have changed that to your advantage.