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Reply button doesn't work

EB Elia Bizzarri
Elia Bizzarri
Member

My ‘add reply’ buttons aren’t working.  For instance:  http://handtoolwoodworking.com/forum/photos-of-chairs/my-first-windsor-a-fanback/#p177

All SP plugins are up to date.

 

Thanks,

Elia

5 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

If it has worked and then stopped working could you look at this FAQ and at the questions it asks please:
https://simple-press.com/documentation/codex/faq/before-starting-a-support-topic/

EB Elia Bizzarri
Elia Bizzarri
Member

I tried the suggestions on tat FAQ page.  Developer tools reveals one error:

 

  jquery.js?ver=1.12.3:2 Uncaught Error: Syntax error, unrecognized expression: a[href=#scroll-top]

IK Ike
Ike
Member

It looks as though from that you have a jquery conflict. Please see here for more info.

Have you added any new plugins to your site around the time the buttons stopped working? You may have to disable all plugins but Simple Press and if the buttons then work, re-enable them one by one until you find the cause of the conflict.

If that doesn’t work it’s also possible the theme you’re using might be at fault, so you might want to try switching to a stock WordPress theme to see if that works.

EB Elia Bizzarri
Elia Bizzarri
Member

Deactivating all plugins did not help. The theme has been unchanged for two years, but the buttons worked a month ago, so I’m not sure it’s the theme.

 

Elia

YS Yellow Swordfish
Yellow Swordfish
Member

Yet you clearly haver an error.

A theme not being updated is a good reason for it to cause problems as some of the scripts that it may call HAVE been changed and it is quite possible the theme now errors because it has not had its code changed to cope.

A lot of themes started to cause errors with WordPress 4.5 because the new jQuery library was shipped with it. And a lot of theme authors missed the change and had to scramble to update.

It is easy to find out. Simply swap your theme for the default and up to date WordPress theme for a couple of minutes and see if the error is resolved. If it is you will need to contact your theme authors for an update.