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Reverting back to the original avatar
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Jenn Walker
Member
Free Members
sp_UserOfflineSmall Offline
Jul 26, 2016 - 5:23 pm

One of our forum users uploaded an avatar to her profile and now would like to revert back to the original SP avatar.  I have looked to see if we can do this but there is no way to delete the existing avatar, it is requiring me to upload a new one. 

Can you help?

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jul 26, 2016 - 8:57 pm

any user can remove their uploaded avatar from their profile...  they go to their profile, the profile tab and the edit avatar menu...  beneath their displayed uploaded profile there is a remove uploaded avatar button...

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FidoSysop
Clearwater Florida
Member

VIP
sp_UserOfflineSmall Offline
Jul 30, 2016 - 8:40 am

I ran into that recently. If you are using the sp-plugin gravitar cache, temporary deactivate it.

Or within your control panel file manager, navigate to wp-content > sp-resources > forum-gravitar-cache > delete the files in there.

  • Doc ~ An old Fidonet SysOp. Just hanging out in cyberspace keeping up with tech.
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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jul 30, 2016 - 8:55 am

Actually you can also delete a cached gravatar from the profile form / avatar tab. Useful if you have changed your image at gravatar.com and want the forum to go and re-download the latest.

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