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Security popup when doing a couple of actions
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Dana Logan
Member
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Oct 8, 2016 - 1:36 pm

Hello,

I am getting a security popup when I add thanks to a post and when I try to delete a previously uploaded custom icon..  See the pics below..  Thanks

First one when I like a post and second one when I try to delete an uploaded custom icon.  The like does happen but when I get the second on while trying to delete the custom icon does not delete the icon.  Thanks

2016-10-08-at-12.30-PM.jpegImage Enlarger2016-10-08-at-12.32-PM.jpegImage Enlarger

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Yellow Swordfish
Glinton, England
SP Master
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Oct 8, 2016 - 3:12 pm

What happens after you reload as it asks you to?

andy-signature.png
YELLOW
SWORDFISH
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Dana Logan
Member
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Oct 8, 2016 - 3:25 pm

It will accept the like, but it never deletes the icons I am trying to delete even after reload.

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Yellow Swordfish
Glinton, England
SP Master
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Oct 8, 2016 - 3:34 pm

Both the operations you are wanting use AJAX scripts. When a page is displayed WordPress assigns what it calls a nonce (a unique key) to each piece of code that uses an AJAX call. The problem with nonces is that they have a limited life. If the page is left on the screen for a while, the nonce can time out leading to it being denied access to the task and ending in the message you see.

So that should explain the original situation,

Now moving on - I have just tried deleting a custom icon and it all seems to be working fine so there is a strong chance that you are also experiencing some sort of script conflict causing the operation not to complete. Can you try it again but this time with the web browser console open looking for any reported errors.

If you need help with that then this FAQ tries to explain how to do it - it is very simple! 

https://simple-press.com/docum.....r-console/

andy-signature.png
YELLOW
SWORDFISH
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Dana Logan
Member
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Oct 8, 2016 - 3:51 pm

Thank you..  I think I figured it out.  I had uploaded a couple of icons through ftp and they were the ones that I could not delete through the forum interface.  I deleted those through ftp and now they all work fine.  Thanks so much for your help.  

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Mr Papa
Simi Valley, CA
SP Master
Free Members
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Oct 8, 2016 - 4:03 pm

okay, cool...  thanks for the update...

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Dana Logan
Member
sp_UserOfflineSmall Offline
Oct 30, 2016 - 11:42 pm

I have users complaining about the security popup when adding thanks to a post.  I just logged in and checked it out and I also got the security popup when adding thanks to a post.  I don't think I was on the page long enough for the nonce to time out.. just a few seconds?

Is there any way to turn the popups off where it won't show up for my users?

thanks

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Mr Papa
Simi Valley, CA
SP Master
Free Members
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Oct 31, 2016 - 12:06 am

sorry, what do you mean by security popup???  does the post get made? 

turning off security checking would not be a wise choice, nor possible...

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Dana Logan
Member
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Oct 31, 2016 - 12:08 am

Yes, the thanks does get made, but they have to refresh the page every time.  Here is a screenshot..  Thanks

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Dana Logan
Member
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Oct 31, 2016 - 12:09 am

2016-10-30-at-10.37-PM.jpegImage Enlarger

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