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Security popup when doing a couple of actions
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Dana Logan
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Nov 2, 2016 - 7:53 am

I currently have an email in to my host asking them to turn mod-security off.  Will update soon.  Thanks again for your help.. 

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Yellow Swordfish
Glinton, England
SP Master
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Nov 2, 2016 - 8:57 am

I was meaning turn it off...

On 2 Nov 2016, 11:53 AM +0000, Simple:Press Support , wrote: > >

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YELLOW
SWORDFISH
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Dana Logan
Member
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Nov 2, 2016 - 8:33 pm

Ok, so my host says that mod-security is not active on my site..  I have my downloaded error logs but I really don't know what they mean..  

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Mr Papa
Simi Valley, CA
SP Master
Free Members
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Nov 3, 2016 - 12:27 am

did you ever check forum - toolbox - error log as well??  your host should be able to help with the php error log..  I would suggest clearing it out then causing the error to occur... then grab the log...   that should be a small file... you can attach it to a PM and send it to yellow swordfish and Mr Papa...

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Dana Logan
Member
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Nov 3, 2016 - 7:42 am

Thank you.. I sent you both PMs..  

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Mr Papa
Simi Valley, CA
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Nov 3, 2016 - 8:23 pm

thanks for the info... unfortunately, nothing there... (

We need to know what action is causing that security warning... this is a lone report...

can you give us a link to your site and if needed some temp credentials on your site so we can post and see if its in the ajax response of the browser?  if guests can post just a link works... if we need an account please PM it to both yellow swordfish and mr papa with a link to this topic so we can correlate it...

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Dana Logan
Member
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Nov 3, 2016 - 8:32 pm

Just sent you both the info asked for..  Thanks!

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Mr Papa
Simi Valley, CA
SP Master
Free Members
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Nov 3, 2016 - 9:16 pm

well the bad news...  when I post, I dont get any security warning.. posts fine and moves on...

does it only happen to some users?  only in specific browsers?

is the wp theme up to date?  its using a slight old version of bootstrap...  and you do seem to have some bootstrap errors (though they have never caused a security warning)...

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Dana Logan
Member
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Nov 3, 2016 - 9:19 pm

Did you try adding thanks to another post?  That is when it happens.  Or do you mean you tried the thanks and it worked for you?  

I've had a few users complain about it and some say it difficult to close..  

Thanks

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Mr Papa
Simi Valley, CA
SP Master
Free Members
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Nov 3, 2016 - 9:21 pm

yes, added a new topic and a reply to it...

sorry, lost me on 'thanks'...  doesnt have anything to do with posting which is when you said it happens...

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