Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
Signature not showing up for admin
Avatar
Stang5_0
Member
sp_UserOfflineSmall Offline
Nov 21, 2016 - 1:28 pm

I'd like the admin signature to show up in posts but I feel it's a permission issue or something.  If I change to just a member, voila, there's my signature but not as admin.  With being admin, signature goes away.

Can you please help me understand where this setting takes place or if it is possible?

Thank You!

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Nov 21, 2016 - 1:58 pm

No - the signature in admin posts should be just fine. Mine is below as you see. Can I ask to see the code you are putting in place for the signature?

andy-signature.png
YELLOW
SWORDFISH
Avatar
Stang5_0
Member
sp_UserOfflineSmall Offline
Nov 21, 2016 - 2:48 pm

I thought so.

I did try using just "test" with no formatting but that did not work.

What I am trying to use is a picture and blue text.  Here's what it looks like in the editor.

Capture.PNGImage Enlarger

I find it odd that if I make my user just normal and NOT an admin, then the signature shows up fine with the exception of half of it being cropped off, but I found that in here in the forum and will address that issue next.  But for now, I'd just like to get it to show up.

Regards,
Stang

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Nov 21, 2016 - 3:45 pm

To be honest I am, at the moment,  somewhat stumped! There is absolutely nothing in the code that differentiates for the type of user (other than a non-registered guest) and this is the first time we have heard of any such issue.

Di you have any WP plugins active that might be treating the display of a site admin differently?

andy-signature.png
YELLOW
SWORDFISH
Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Nov 21, 2016 - 3:58 pm

Looking at the error you posted it seems you have a cache plugin running and this could be the cause of your problem.

Caching blog posts - static data- is good. Bit a forum is dynamic and changes all the time - and is different for each user. You need to exclude the forum page from the cache plugin - for all types of the cache

andy-signature.png
YELLOW
SWORDFISH
Avatar
Stang5_0
Member
sp_UserOfflineSmall Offline
Nov 21, 2016 - 6:02 pm

For whatever reason, this is working now.

I know it makes no sense, but for grins, here's what went on with this starting last week.

I added a signature and it did not display.

I created a test account as a basic member and added a signature for the test account and it displayed.

Changed the Admin account to a lower permission group and the signature displayed.

Changed it back and it went away.

Posted here about this and that top poster count in the other forum rather simultaneously.  Played with that issue some leading us to this conversation and the signature shows up.  Go figure.

Not sure why the error about the cache and I agree with you on that.  I had already added the forum to the exclusion list so it was surprising to see that.

Thanks for your help

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Nov 22, 2016 - 3:32 am

Some cache plugins, as I have been told anyway, will continue to serve pages from the cache AFTER excluding a specific page, until the cache timeout is reached. Maybe that was the issue.

andy-signature.png
YELLOW
SWORDFISH
Avatar
Stang5_0
Member
sp_UserOfflineSmall Offline
Nov 23, 2016 - 11:36 am

So, as you know, we've been playing with that other issue with top posters so I'm not sure if the two are related, but here we go with the signature thing again.

If I post a new post there is no signature

Capture-3.PNGImage Enlarger

If I reply to an older post with a signature, there is a signature every time

Capture2.PNGImage Enlarger

Then another post of mine from a couple weeks back does not even have a signature, so theme sporadic if that makes any sense.  It is possible too that I don't understand how signatures work exactly.  Also, WP Super Cache is not active by the way as we work on this.

As always, thanks for all your help.  My two issues are not huge so if there are more pressing items with your other customers over the next few days have it.  I'll be away for the long weekend not playing with this anyhow except for the remainder of the work day today.

Happy Thanksgiving,

Stang

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Nov 23, 2016 - 11:58 am

What SP theme is this you are using please? Can you try a quick switch to the BareBones theme supplied with the install to see if the signatures behave better using that? Might help with the diagnostics...

You could also set up the same signature here on this site so we can see how it works...

andy-signature.png
YELLOW
SWORDFISH
Avatar
Stang5_0
Member
sp_UserOfflineSmall Offline
Nov 23, 2016 - 1:57 pm

Barebones seems to work as it should, but the rest, not so much.  Theme of choice has always been Unified and that's where the issue lies.  I notice Default behaves in a similar fashion as well to Unified.

Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 617
Members: 17359
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10125
Posts: 79620