Support Forum

Ok - let's try something different. In the Unified theme /templates folder is the spTopicView.php template and I would like you to make a small edit of you would.

Around line 366 - much nearer the bottom than the top - is this line of code:

sp_PostIndexUserSignature('tagClass=spPostUserSignature spCenter&maxHeightBottom=55');

I would like you to remove the 55 from the end of that, save, clear the browser cache and see what happens (if anything!).

So literally... - leave the equal sign in place...

sp_PostIndexUserSignature('tagClass=spPostUserSignature spCenter&maxHeightBottom=');

As it made no difference there is no need to copy it over. Same question as the other thread? I think we need a link. Both these issues are quite unique which usually points to a third party knock-on effect of some kind.

Those credentials do not work for me...?

Well - something is going on but I think it is a little deeper than just signatures. 

If you look at the group view (the opening page of the forum) or the forum view (i.e., list of topics within a forum) then it is almost as if i doesn't know who you are. The top two forums show the last post but do not credit them to a user unlike the bottom two that credit the last post user as 'Gnome'. It is probably not a co-incidence that it is those top two that do not display the signature.

The real puzzling question, of course, is why. I can state categorically that this is something we have never seen before. And just to make it more puzzling - if you visit one of the uncredited topics it knows it is you when displaying the post itself.

I am going to have to bring my colleague @mr-papa into this one to see if between us we can work out just what might be going on....