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Simple Press admin page keeps disappearing
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roy001ryc
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Jun 11, 2015 - 9:19 am

Suddenly started happening today, when going to Wordpress admin pages, then clicking on forums to access the Simple:Press admin section, this opens fine but as soon as I hover over any menu in the Simple:Press admin section, forums, options, components, admins, polls etc. The page goes blank, acts as if it is loading and stays a blank white window.

 

Same happens when I use Chrome, Explorer or Firefox. I can still access it on my phone though.

Every other menu in the Wordpress admin section that I have tested so far seems to work fine. 

All plugins and Wordpress are up to date. 

 

At a bit of a loss here.

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Yellow Swordfish
Glinton, England
SP Master
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Jun 11, 2015 - 9:24 am

What's changed? New or updated WordPress plugin? Updated WP theme? Has to be something suddenly different...

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roy001ryc
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Jun 11, 2015 - 9:25 am

As a work around currently I can still access the SP admin pages on my phone, I can then copy/paste the link to myself by email and by clicking on the link can get to the SP admin page I want on the PC.

 

It seems it is just the SP menu that I can not click on, as soon as the mouse pointer hovers over it and before I am able to click anything the page goes blank and acts like it is loading.

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roy001ryc
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Jun 11, 2015 - 9:27 am

Yellow Swordfish said
What's changed? New or updated WordPress plugin? Updated WP theme? Has to be something suddenly different...

Since I last used the SP admin page not much.

 

I did upload 'Twitch TV Embed Suite' plugin 2 days ago, but I have used the SP admin between now and then. Last night it was working, went to bed, woke up and now its not. 

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roy001ryc
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Jun 11, 2015 - 9:31 am

Actually there was something, Wordpress seemed to reset many of its settings last night, I had to go through putting the WP theme back to how it was and the layout of widget side bars. Was not a big deal but it was odd and it has happened before about 2/3 months ago.

 

This was about 8-10 hours ago give or take but I did go to the SP admin around 6 hours ago to check on a poll which worked ok.

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Yellow Swordfish
Glinton, England
SP Master
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Jun 11, 2015 - 10:36 am

That sounds a bit alarming...

Do you now how to use the script console in your browser? And - if so - can you turn it on - load a forum admin page (from the WP menu) and then see what gets reported when it disappears?

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roy001ryc
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Jun 11, 2015 - 10:40 am

How do I use a script console in the browser?

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Yellow Swordfish
Glinton, England
SP Master
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Jun 11, 2015 - 10:43 am

Somewhere in the menus there will be a developer section and usually a link to a web or script console. That will usually open up a section at the bottom of your browser window. If the tab for 'console' is not selected then do so. And if there is an option to just show errors select that also.
Open a new SP admin page and then see what shows up in the console.Errors are usually in red.

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roy001ryc
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Jun 11, 2015 - 11:05 am

Ok, found it.

 

The console reports me navigating to different pages, when I go to hover the mouse over the SP menu and the page goes blank it does not report anything.

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Yellow Swordfish
Glinton, England
SP Master
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Jun 11, 2015 - 11:13 am

Oh well. That followed me having a quiet swear under my breath. 🙂

So - not sure what this could be. Except it is bound to be a JavaScript issue of some sort. Can I assume that all elements (WP, SP and Plugins) are all up to date?

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