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Hello,
I would like some help to figure out what is wrong with the links/buttons on the administration panel of Simple:Press on my website. I'm not able to make any changes when I click on any of the buttons (i.e., Edit Forum, Edit Groups, Manage Groups and Forums, etc.). I cannot add any other admin or user with administration permission to access the administration dashboard of Simple:Press either. Every time I press on any of the links (left hand side) or buttons, it jumps to the top of the page and nothing else happens.
This is a membership website and only paying members have access to the forum. I've deactived other plugins one by one to see which one could be causing the conflict, but all to no avail. I've been reading several related posts on this support forum, and I can't pinpoint the issue either.
Wordpress version is 3.9.2, and Simple:Press version is Version 5.5.0.1.
Any help will be appreciated.
Thanks!
NITA Webmaster
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probably a js conflict... I do notice on the front end, your site, likely from wp theme, is loading a very old version of jquery rather than using the version that comes with wp... if doing something wrong like that in the admin, could be the problem...
I tried to log in with the credentials you sent us, but afraid they do not work...
Visit Cruise Talk Central and Mr Papa's World
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well, as mentioned, something is loading an old version of jquery ui from an external source instead of the more current version from wp which is expected by other plugins...
<script type='text/javascript' src='http://ajax.googleapis.com/ajax/libs/jqueryui/1.9.2/jquery-ui.min.js?ver=3.9.2'></script>
So I would try to resolve that...
Additionally, you have 22 plugins that are out of date and have updates available (including simple press plus even more simple press plugins)... and your wp is out of date... its always best to keep things up to date...
Visit Cruise Talk Central and Mr Papa's World
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Thank you for looking into this. I will make changes/updates and will keep you posted.
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let us know how you make out... happy to look again if it continues after the changes...
Visit Cruise Talk Central and Mr Papa's World
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Hi again!
I have bad news. after updating all my plugins, updating the theme and the skin, the Forum's Administration Panel is not working. I ran an Audit on Chrome and this is what the results show:
Error: Uncaught reference error: vtip is not defined.
I have also attached an image. Any help will be greatly appreciated.
NITA Webmaster
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so did you correct the improper loading of jquery referenced in post #3?
Visit Cruise Talk Central and Mr Papa's World
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Mr Papa said
so did you correct the improper loading of jquery referenced in post #3?
I did. The plugin loading the old jquery version was WP-UI tabs. I deactivated and deleted that plugin. I also updated Nivo Slider since it uses jquery as well. However, nothing works on the Simple: Press Administration panel. Any other ideas?
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I'm not seeing any errors on the page. Are you getting anything in your error log when you try and use the admin panel?
Also, what exactly happens when you say 'nothing works'... is it that you can't click the buttons? is it just not displaying the right data?
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Ike said
I'm not seeing any errors on the page. Are you getting anything in your error log when you try and use the admin panel?Also, what exactly happens when you say 'nothing works'... is it that you can't click the buttons? is it just not displaying the right data?
I haven't checked my error log, but when I click on the buttons, i.e. Edit Groups, Edit forum, Edit permision, it jumps to the top of the page and nothing else happens. However, when I want to see the participants names in the specific group, the accordion tab rolls down ans shows the info. Basically I cannot make any changes, add or delete participants, change permissions, etc. I posted a picture of a javascript error on post 6.
Thanks again!
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