Support Forum
Support Forum
Offline
since 2006 when simple press started, its been very clear that we are plugin for wp and as such use the wp users... doesnt really make sense to have a different user db for the forum... and a big waste of resources duplicating all that effort...
and its very clear (check the code) that the auto delete option for inactive users is disabled at install... the option has to be enabled and requires checking a box, adding in a duration and clicking the update button... so one accidental click will not even set it up... the help button in that section also clearly state it removes wp users...
simple press does not remove posts or associated images... wp does... technically, we dont delete the user either - wp does... when you set it up for the inactive users to be removed, we simply use the wp api and ask wp to delete the user... per wp standard and default api, posts and such associated with that user are also removed...
sorry you lost your users, but vitriol being spewed at simple press is just wrong and unwarranted...
sincerely, good luck in the future...
Visit Cruise Talk Central and Mr Papa's World
Offline
Mr. Papa, I understand how you and Yellow are explaining the concept from a WordPress perspective, but I think the problem is that it doesn't fit the mental model most people have about how a forum works.
I'm new to both products (WordPress and Simple:Forum), and I'm grateful for the help I have received when I've hit a problem.
Where I struggle is that, on the surface, Simple:Forum has the same concepts I'm used to from years of using vBulletin and phpBB sites. Its big benefit, to me, is that it integrates very smoothly into my site. Its integration with WordPress, though, has side effects that create problems like we're seeing in this case.
My (lowly) view of the world is that Site and Forum are two, distinct concepts. Site is something I own, and for which I provide the content. I own the Forum, also, but the members provide the content. Other than visual integration, I don't see any relationship between Site and Forum.
I know that registering members separately would replicate work that has already been done in WordPress, but it might be something to add to the long-term wish list.
Offline
kvr28 said
I believe the default setting for auto removal is 365 days, so at the worst it would have happened a year from your go live date with simplepress, which would be close to your 15 months ago join date and the Nov 28th date.
I believe my earliest backup in the dashboard was Dec 08 -- WPEngine Support pulled an earlier (earliest) backup ( Nov 28) manually and provided that to me separately.
I'm not sure about your calculation. Since SP acted on ALL of our users (authors), and because some of those authors published up to 10 years ago and may have been identified as "inactive" immediately at launch one year ago, those users & posts might have been deleted immediately. I don't know how SP performs those "inactive" calculations on existing non-SP content.
I'll know better tomorrow when we restore to Nov 28.
Oh sorry-- I didn't mean to blame SP-- I meant to say WordPress deleted my content.
Offline
@ron-dunn first request - maybe second for such separation since we started in 2006... but have made note of your request...
but an awful lot of folks that use simple press do so because it is integrated with WordPress and does not have its own user db... we have many folks that run a wp site with phpbb or vbulletin or other and move to simple press because they dont want a separate user db from their site...
thanks for the feedback...
Visit Cruise Talk Central and Mr Papa's World
Offline
For my purposes -- a web site that is not exclusively SP (our primary purpose is to publish content) -- it would have helped to distinguish the "forum" members from the other users. Perhaps, a separate user category. Maybe that's why, by default, there are different user categories: Subscribers, Editors, Authors. Ya think?
We were one of those sites that migrated from phpBB. When we ran phpBB on our old site, it co-existed with the rest of the site. That was our expectation with SP. Fine, utilize the WP users, but make a distinction. There's a reason WP has user categories.
Intuitively, when that SP inactive feature is used, we expect that feature to impact only SP-- not the entire user list! When I turn on my dishwasher, the television doesn't go on at the same time ("But sir, we told you they use the same electricity! You've known that since 2006!").
If you are dead-set on keeping your 'user model' (which I think you are), then sell SP to forum sites -- not as an add-on to a site that also publishes.
Your arrogant responses -- "since 2006 when simple press started, its been very clear that we are a plugin for wp and as such use the wp users... and its very clear (check the code)" -- are sad.
It's obvious you've invested much energy in SP. It's an impressive app that goes way beyond the typical plugin. But come on guys ... listen to your customers. (I'm no longer a customer.)
Jim
Offline
I don't think anyone here is going to get involved in a slanging match - I mean how many times can a guy be called arrogant in one thread before he takes offence! So personally, this will be my last post on this thread.
So I would like to take this final opportunity of including this link to your very first topic on our forums.
We are of course sorry you have experienced these issues and sorry to see you go.
 |
YELLOW
SWORDFISH
|
All RSS1 Guest(s)