Support Forum
I just tried the beta of the SP5 importer but can't get it to work.
After activating it I click on Forums->Importer and this page tries to load: /wp-admin/sp-import/admin/spimport-setup.php
Is that path set incorrectly in the plugin or should I be moving and renaming it from /wp-admin/plugins/SP5-Importer to /wp-admin/sp-import
will have to let Andy reply when he is back tomorrow... but I can say we have hundreds or thousands of successful imports (on the 4.x importer) and only a handful of failures - usually related international characters...
if you continue to have issues, and are willing to share your db, you can email it to support at simple-press dot com for investigation...
please be sure you have a clean forum... that is, no groups, forums and topics... usually best to uninstall SP, then re-install and do the import... as always, keep a current db backup before importing...
Visit Cruise Talk Central and Mr Papa's World
Uninstall -> reinstall is how I've been doing it.
My lastest test was to install PHPBB and import everything from SMF, then import to SP4.5. This solved the truncated posts issue, but not the one forum that won't import at all.
Looks like the posts were truncating on the ' character by a Mexican poster. The forum that won't import at all only has 2 posters. Myself and someone from England so I wouldn't expect strange characters.
is that a single quote or an accent character? the latter would meet my international characters... which there is a ticket open for but really need an example db to see if we can account for...
Visit Cruise Talk Central and Mr Papa's World
no, its not access to the sites, we need, but a copy of the db... so we can try it on our local systems and try to replicate the error...
so you would need to use phpmyadmin or other and export the phpbb or smf tables...
Visit Cruise Talk Central and Mr Papa's World