Support Forum


I've had a problem with my statistics at the bottom, they aren't changing, I have to manually go every now and then in and change the time for them to update, which is a pain, plus in the admin panel at the bottom it is stuck on say 600 posts for me and I'm on about 4000....do you know how I can fix it by any chance.

mmm - not sure why that would change some things and not others.
Can you go to the form admin > Toolbox > CRON Inspector and see if you have an entry in the Active' list for 'sph_stats_cron'? If so when is the next scheduled execution? Is it in the future?
If all looks good there try pasting sph_stats_cron into the Run CRON box at thye bottom and try udating the form to see if it runs and rebuilds the stats as expected.
![]() |
YELLOW
SWORDFISH
|

That means your WordPress CRON system has lost it. We see this happen from time to time - no understanding of why and we hope, one day, the WP team will clean it up.
The best way to re-register all of the cron tasks is to deactivate (NOT uninstall) the plugin (SP) and then reactivate it again. This should restart the tasks with the WP cron system.
![]() |
YELLOW
SWORDFISH
|

No I wouldn't think that would really help. But not sure what to suggest. It might be worth taking a look at the WordPress support forums to see if there are any clues.
By the way - were there any tasks in that list with future dates? You could watch them for a while to see if they get processed?
![]() |
YELLOW
SWORDFISH
|
1 Guest(s)