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Strange issue
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Gnats
Essex
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Free Members
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Jan 14, 2013 - 5:22 am

The number of people reported as signed up to my forums is stuck at 209, I have had a number of people sign up over the weekend and it hasn't increased?

Any ideas?

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jan 14, 2013 - 6:08 am

The statistics at the bottom of the display are cached any only updated at pre-set intervals - by default once an hour. This uses the WordPress 'cron' system which appears - every now and then - to annoyingly lose some of its settings fort some users so you may be a victim of this.

The easiest way to get the cache rebuilt and, hopefully, the task re-scheduled in the WP Cron system is to deactivate the SP plugin (NOT uninstall) and then immediately reactivate it again. After that, run a few pages and then see if, after a few minutes, the stats have updated. Then, assuming they do, keep a watch on them for the next few days.

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YELLOW
SWORDFISH
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Gnats
Essex
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sp_UserOfflineSmall Offline
Jan 14, 2013 - 6:50 am

Nope still not updated

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jan 14, 2013 - 8:14 am

Take a look at the forum admin > Toolbox > Cron Inspector and look the main lost to see if there is a scheduled task for this - sph_stats_cron - and if so - let it run to see what happens. You can also force it to run in the section at the bottom.

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YELLOW
SWORDFISH
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Gnats
Essex
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Free Members
sp_UserOfflineSmall Offline
Jan 14, 2013 - 8:23 am

It's in the Active CRON list with a next run date of 14th Jan - 12:42, it's schedule is SP Stats Interval, which is 3600

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jan 14, 2013 - 8:33 am

So can you see what the result is after that has run?
Can we also check if you are using any form of WP caching plugin?

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YELLOW
SWORDFISH
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Gnats
Essex
Member
Free Members
sp_UserOfflineSmall Offline
Jan 14, 2013 - 8:59 am

When I typed it in the Run Cron box it has updated, and I don't think I am running any caching plugins

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jan 14, 2013 - 11:31 am

So what about on the hour? Still updating or not? Do you have any way of knowing apart from looking at the schedule?

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YELLOW
SWORDFISH
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Gnats
Essex
Member
Free Members
sp_UserOfflineSmall Offline
Jan 14, 2013 - 2:48 pm

Its still saying next update Jan 14 12:42

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jan 14, 2013 - 9:25 pm

do you know if wp cron functions on your site??  sounds like perhaps not...

try writing a test wp blog post.. but dont publish it... schedule it to post in 10 minutes... see if it shows up... if not, you are issues with wp cron...

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