Support Forum
Hi,
Trying to add new topic, I can only add the title.
The body is grayed, and I can't add text to the body.
Then, if I try to save, I get this message: "Unable to save No topic post has been entered and post cannot be saved"
Could you please assist ?
Site: Appgo2market.com/forum
Thanks,
Ronen.
Clearly as a visitor to the site I am not able to make posts or create topics so I can not check the editor.
But - one the most common problems with the editor can be if you haver another plugin active that adds buttons to the tinyMCE editor on the admin side. Plugins that extend it. Is this the case?
YELLOW
SWORDFISH
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Well - two-fold issues although I am not sure about any of them!
First up there do appear to be items being added to your tinyMCE editor. I see three in all. 'EVS Video', 'Slider Pro' and 'WLP Shortcodes'. It s possible - just possible - that one of these is configured badly and is attempting to add content to the editor toolbar in both the admin and the public site which is unwanted (and usually easily fixed).
The other concerns WishList Tags. I see you actually have this plugin deactivated but for some reason it seems to be trying to load it and then failing. This might possibly be the culprit but I am unsure why it would try when not active.
YELLOW
SWORDFISH
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Thanks Swordfish,
If it's ok with you, I'd like to ask you to walk me through the logic (teach me to fish, instead of fishing).
1. What did you do to understand that the three suspected plugins are WLP Shortcodes, Slider Pro and Wishlist Tags ?
2. How do you see that wishlist tags is being loaded and fails ?
I'll try to disable those and let you know, but I wanted to learn your debug approach.
Thanks,
Ronen.
Ronen Laviv said
Thanks Swordfish,
If it's ok with you, I'd like to ask you to walk me through the logic (teach me to fish, instead of fishing).1. What did you do to understand that the three suspected plugins are WLP Shortcodes, Slider Pro and Wishlist Tags ?
Simply looked at your new blog post page and looked at the editor buttons. These three are non-WordPress supplied core.
2. How do you see that wishlist tags is being loaded and fails ?
This is a curious one. For this I used Firebug which is an extension for Firefox (and some other browsers) and is about the best script console you can get. By loading a new topic page with Firebug console open it gave me the following message: 'Failed to load: http://www.appgo2market.com/wp.....r_plugin.js'. This I know to be the WishList tags plugins and it is curious because i could see that it was deactivated but the code was obviously trying to load it.
Now - looking at the code being loaded (generated source via the View Source browser menu item) it looks to me like all of the necessary TinyMCE components are being loaded so at the moment still unsure why you are not seeing it.
But perhaps you could try something else. Go to the forum admin > Options > Global and turn off the options to compress and cache both CSS and JavaScript. At least temporarily. I am wondering if the actual CSS is being loaded for the editor.
YELLOW
SWORDFISH
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This is a picture of the console after trying to load the editor:
The TypeError is quite specific. It is saying that the tinyMCE editor script was attempting to load something that it can not find. Now - I can only talk about probability based upon experience but most usually that means that a plugin that adds a component to the editor is trying to load itself on both the site admin and the site itself. But can not be found on the front end because it was not written to be seen on the front end. This is because many plugin authors overlook the fact that the tinyMCE editor can be used anywhere.
I have no idea what that missing component is but the only thing I can see on the editor in the blog post page ids a shortcodes addition that is non-standard. And I have no idea either what is putting that there but it will be either your WP theme or another plugin. Until that is removed - temporarily - so that the editor instantiation can be tested again there is nothing else I can do. If you think it is the WordPress theme putting that button there then I would strongly suggest you try switching to the WP default theme to see if that solves it then at least we will know where to start looking.
YELLOW
SWORDFISH
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