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Template not found after update website.
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Marcel
Member
sp_UserOfflineSmall Offline
Sep 7, 2016 - 9:07 am

Hi,

No it isn't, but the forum is only access only for our volunteers behind a hidden button and only displayed for those who logon, the direct link is http://ktmco.nl/wp/forum/

I'm a bit further with investigation, the call to the images are wrong. 

The forum calls for example:

http://ktmco.nl/wp/wp-content/.....lclose.png

But the actual image on the server is:

http://ktmco.nl/wp/wp-content/.....lClose.png

See attachment

Schermafbeelding-2016-09-07-om-08.11.21.pngImage Enlarger

A simple solution would be to rename all the icons in the way the forum will call them, but with future updates we will most likely have the same issue again.

Regards,

Marcel

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Sep 7, 2016 - 9:41 am

Not us. There has to be a reason the names are being altered so something is changing them when SP issues the request. And actually - I would be kind of angry about that - especially if it turns out to be something to do with the WP theme

I would ask them if it is possible they have some sort of filter affecting the http request and setting the names into lower case.

andy-signature.png
YELLOW
SWORDFISH
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Marcel
Member
sp_UserOfflineSmall Offline
Sep 7, 2016 - 9:59 am

Actually, I'm not angry, but very disappointed...., it took me hours to find out were the issue could be and there is no real solution for now except to rollback the theme update.

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Sep 7, 2016 - 10:37 am

why not at least ask the theme authors?

andy-signature.png
YELLOW
SWORDFISH
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Marcel
Member
sp_UserOfflineSmall Offline
Sep 7, 2016 - 10:45 am

Done that and they told me nothing has changed into the coding...

I'm not a coder so for me it make no sense, I'm just a linux specialist and installing and updating is not  a problem at all, but as soon there is something wrong in the code itself I'm lost. 

I have managed a lot of vBulletin forums and the reason for S:P in combination with WP was a perfect solution for our foundation, one login for everything, very easy for our users.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Sep 7, 2016 - 12:25 pm

So are you convinced things changed only when the WP theme was updated? No other changes at the same time? If you want to send me a zipped up copy of your theme I can try it here to see what happens

andy-signature.png
YELLOW
SWORDFISH
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Marcel
Member
sp_UserOfflineSmall Offline
Sep 7, 2016 - 1:27 pm

The only thing changed was an update of the theme and the Visual Composer ( modified by Artbees )

Please provide me with an email address and I will sent you the theme ( Jupiter child theme )

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Sep 7, 2016 - 3:48 pm

is it too big to send as an attachment to a Private Message?

andy-signature.png
YELLOW
SWORDFISH
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Marcel
Member
sp_UserOfflineSmall Offline
Sep 8, 2016 - 1:07 am

PM is max 2mb and the theme package is 4

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Sep 8, 2016 - 2:22 am

Wow. Big then! then use 'andy at simple-press dot com'

andy-signature.png
YELLOW
SWORDFISH
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