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Template not found after update website.
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Marcel
Member
sp_UserOfflineSmall Offline
Oct 9, 2016 - 3:21 am

Hi there,

Sorry for the late response, but I had to convince the theme designer it's really a theme issue. I'd to create a test environment ( staging area ) and first they told me it's a server issue...., as this was not the case in there own environment......, asked a technical person from the hosting company ( SiteGround ) to explain them it's not a server issue.

But finally....., after three weeks ( !! ) they have found it and of course it was a bug in the theme. Last friday an updated version came out and today installed it in the staging environment and all the http requests are good now. So also installed the updated theme in our live environment.

Thanks for all the effort, SP rules 🙂

Best Regards,

Marcel

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Oct 9, 2016 - 3:26 am

That is very good news and we are grateful for the update. Pleased you are back to normal.

Nobody really wants to admit they have a bug in their code 🙂

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