Support Forum

The Options didnt work

JE jessada
jessada
Member

Hi

Cannot select the options when posting new topic or reply forum (please see pix attached)

Please suggest how to fix this

Thanks

20 Answers

New Answer

JE jessada
jessada
Member

it’s appear two circle on each options but cannot select anything

Screen014.jpg
YS Yellow Swordfish
Yellow Swordfish
Member

It;s most likely a conflict in id name with another element on your website – maybe theme or more likely another plugin.
Can I have a link to your site? Will I be able to see the editor as a visitor?

JE jessada
jessada
Member

My website is

http://fundmangertalk.com/forum/

I’m fine if you can use the editor

YS Yellow Swordfish
Yellow Swordfish
Member

The issue actually seems to revolve around some javascript being run somewhere – I am just not sure where. Your site is hanging most attempts, trying to load something from facebook. I believe when it succeeds it is trying to load something to do with a toolbar and this errors and causes a small cascade of jQuery errors – inclucing the double checkboxes.

But as I say – I can rarely get it to finish loading to actually manage to check any further.

JE jessada
jessada
Member

Yellow Swordfish said

But as I say – I can rarely get it to finish loading to actually manage to check any further.

Please let me know what I need to do.

YS Yellow Swordfish
Yellow Swordfish
Member

When I try and load the page it never actually stops loading. It displays but the browser is still loading and in the browser status bar at the bottom I see:

Screen-Shot-2012-05-01-at-17.34.26.pngWhatever it is trying to load from Facebook never actually gets loaded. If I stop the loading of the page at this juncture things immediately start to work as they should. On the one occasion when it DID fully load by itself – whatever was loaded from Facebook caused an error on the page which stopped other things from working. This is why you saw the double check boxes.

There is something wrong with the Facebook component but again I really have no idea what that does or what the issue is – only that is screwing up the page load.

JE jessada
jessada
Member

I tried to uninstall FB plugin but it didnt work also (i’m using SFC plugin)

The Options still show double check box but cannot select anything.

crycrycry

YS Yellow Swordfish
Yellow Swordfish
Member

OK let’s try this.
In the root simple-press folder is a file called sp-config.php

Can you make a small change in there,
Find the line that reads:

define(‘SF_USE_PRETTY_CBOX’, true);

and change the word true to the word false.

Does that help?

JE jessada
jessada
Member

It’s work, the check box turn to be rectangle box.

Thanks for the help.

JE jessada
jessada
Member

Hi 

this problem happen again after upgrade to 5.1.1 

please recommend how to solve this

MP Mr Papa
Mr Papa
Member

could you explain what happened please?  did you have core edits?  or where you using one of our themes vs your own and lose some edits (which is why we constantly recommend making your own theme)?