Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
Theme Changing
Avatar
Uberche
Rookie
Free Members
sp_UserOfflineSmall Offline
Feb 13, 2012 - 7:01 am

Everytime I try to change the theme from the default it brings to me to an error page that says 

 

Server error

The website encountered an error while retrieving url.com/index.php?sp_ahah=themes-loader&sfnonce=68cd2eb446&saveform=theme. It may be down for maintenance or configured incorrectly.
 
It does change the theme but not to the proper overlay I picked. If I then try to change the overlay it just loads a completely white page (no admin panel or anything at all), if I select the URL line and hit enter it loads a page with just the words 
 
Are you sure you want to do this?
 
In a white box with a light grey background. There is no option for "Yes" and nothing else can be done. If I use the back button to the admin panel,  or type the admin panel url there is no change the overlay at all. Switching to the Default theme always works fine.
 
I can alter the default theme without any problem but I'd rather not have to do that as sooner or later I'll update and it will get over written... Any thoughts? 
 
Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Feb 13, 2012 - 9:01 am

I can tell you that the second part from 'Are you sure you want to do this' on is pure WordPress and happens when it can not resolve the nonce key. I have to say that I have never understood this loose end that seems to leave you hanging out there in limbo not sure what is going on but that's they way they do it.

Why the server coughed on the original request I am unsure of course. First up are these up to date versions of both SP and themes? Next is the behaviour replicable? Third does it still happen if you log out of the wp admin and back in again? And if yes to all of the above - is your server burdened with mod-security - which you might need to ask your host...

andy-signature.png
YELLOW
SWORDFISH
Avatar
Uberche
Rookie
Free Members
sp_UserOfflineSmall Offline
Feb 13, 2012 - 6:04 pm

Yes to all the questions. I downloaded some other themes to play around with and it seems to only do it on the one theme, it was a duplicate of the default theme with some changes in colours but for some reason it's not well loved. Deleted it and remade the changes using a duplicate of the "stacked" theme and it seems to work fine. So it seems I must have done something wrong with that specific version of the theme I was playing with.

 

I have another question though, this is kind of strange.. on the main page of the forum there is the "Log In" button, when you click it it's suppose to open the login area. However when I click it on mine, no matter the theme or anything else, I always need to click it 5 times, then the little area opens, closes, opens, closes, and finally opens and stays open. It doesn't affect functionality except that it is a bit weird and not sure if my users will click the button five times... If I click it less than five times it does nothing, doesn't open or anything. then as soon as you click it the fifth time it starts popping open and shut rapidly twice and then open and stays... Any ideas on that?

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Feb 13, 2012 - 7:55 pm

have to wonder about server stability issues...  is it seeing the request?  or if js conflicts/errors...  all the click does is use jquery to show a hidden element...  the next click would hide again...  so what on server would be 'caching' or 'saving' up those?  a slow response from server? 

do you have any caching active?

and worth noting that since its js and jquery, it actually runs client side, so your pc and not really the server...

Avatar
Uberche
Rookie
Free Members
sp_UserOfflineSmall Offline
Feb 14, 2012 - 1:39 am

I turned off all caching a while ago so that shouldn't be causing problems, and it actually works fine on your site so it shouldn't be a pc issue. Will look at conflicts/errors or something with the server and see if I can figure anything out, very peculiar. If you have any other ideas let me know!

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Feb 14, 2012 - 3:01 am

The error console or firebug should show up any errors.

Do you have any long javascript processes running on page load that might be holding up the works and therefore stacking up the mouse click actions? If you wait a minute on page load before clicking on the login button does it then fire as it should?

andy-signature.png
YELLOW
SWORDFISH
Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 619
Members: 17362
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10127
Posts: 79625