don’t like it eh?

its an interesting issue – not one we have heard before, but thinking about it, I can see how it possibly could be happening…

I will open a ticket to look into it…  thanks for the heads up…

You know why I don’t like it dontcha? Cos I get PMs saying how come such and such can stay logged in all the time and I can’t? Then I have to give it the explanation again

well, its nothing new…  if its an issue, and as I said, I can envision such an issue, its probably been that way forever…

we probably need to disable our online tracking stuff for forum feeds… have opened a ticket to investigate…

Hi Steve I see from the bug tracker that this is still being tested, can you post here when you are finished please.

Conrad

its been tested locally and works… but we have not updated our live site to use it yet, so we dont close the ticket until that happens…

its a one line change.. grab it and see… would be good info for us to have too…

OK I have done the change, I suppose that I won’t see it work until the stats are collected in 15 minutes assuming that 0.25 hours is a valid update value. It might be an idea to put whether it is a whole number integer or not in the help.

Conrad

Please do let us know…

Is it valid to put 0.25 for the stats update interval or does it need to be a whole integer? I have set it to 1hr again because it does not appear to work with the interval set to 0.25 hrs.

yes 0.25 should be valid…  the time gets converted to milliseconds for wp and its cron…

keep in mind that cron times wont be exact with wp…  should kick off first time after someone visits the site after the expected time…

This does not appear to be working for me, here is a code excerpt from my sp-db_statistics.php file.

function sp_track_online() {

    global $spThisUser, $sfvars;
    
# dont track feed views

    if ($sfvars['pageview'] == 'feed') return;

    if ($spThisUser->member) {

        # it's a member

        $trackUserId = $spThisUser->ID;

        $trackName = $spThisUser->user_login;

    } else {

        # Unknown guest

        $trackUserId = 0;

        $trackName = $spThisUser->ip;

    }

Bizarrely the user who was showing as permanently logged in due to the RSS feed does appear to have vanished from the stats. Did he perhaps need to log in to the forum?

It seemed to take several hours since I changed the update frequency from 0.25 hrs to 1 hr.

Conrad

yes or some time.  the online tracking stuff needs to clear itself out first…

More weirdness look at the image:

Mr Kelly (he of the RSS feed) is visible twice. He does occasionally vanish but in a very unpredictable manner. I would have consider this not working properly.

What can we try next?

odd. at a loss.  not sure how they could be tracked online twice…  and dont seem able to duplicate… will have to let Andy weight in with some ideas since he knows the track stuff better than I…