Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
general-topic
Time stamp, subscribed threads and notifications on all posts...
Avatar
Robert Provencher
Member
Free Members
sp_UserOfflineSmall Offline
Nov 4, 2015 - 10:49 pm

I still have no idea how to get there....or how to fix this....my mods are pleading with me...two of the main mods are posting:

 

"This is really annoying  and making me crazy.  I hate to be a pain in the ass, but you have to figure out what changed.  I wasn’t receiving anything before."

 

"Agreed – please make this a priority over everything else. It’s driving me insane."

 

i gotta fix this.....

 

help??? anything? im lost...

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Nov 5, 2015 - 3:19 am

The 'admin' side of any WP site is where you write blog posts, change your settings and, in the case of SP, set up forums etc. At the beginning if this thread you asked to receive email notifications on new posts and we directed you to - Forum > Admins > Your Admin Options - (Post #2 - point 3) which, I believe, you visited and changed.

METHOD 1: Ask each of your moderators to visit the SAME PLACE in the site admin. It will probably be the only forum menu item they can access and they can change their own notification settings as they want them. This is what that panel is for.

METHOD 2: As described in post #6 - YOU go to the panel. Turn OFF email notifications and turn ON 'Grant all moderators the same option settings as above'. This will turn off email notifications for everyone. Update the panel. Then turn back ON email notifications only and update. This will turn them back on for only you.

There is popup-help available on each section of all admin panels that explain things in a little more detail.

andy-signature.png
YELLOW
SWORDFISH
Avatar
Robert Provencher
Member
Free Members
sp_UserOfflineSmall Offline
Nov 5, 2015 - 11:37 am

Mr Papa said

yes, showing the subscriptions will show you them... but the unread count is just that - number of subscribed topics with unread posts...

ok, maybe it's me....

I see a red "3" in the Subscribed button. I click on the Subscribed button to see those three, and the entire list of subscribed threads shows up, with no indication as to where those 3 are or which ones??

Am I missing something?

thanks

R

Avatar
Ike
Sawtry, UK
Member
Free Members
sp_UserOfflineSmall Offline
Nov 5, 2015 - 12:45 pm

Bit confused myself here..

You should see a 'New: X' count on the button on the right hand side of a topic with new posts, where you have an 'End x' button on topics with no new posts.

You also get an 'End x' button if you view a subscribed topic with new posts directly instead of using the subscribed popup.. Maybe it's possible that you've read the topic but somehow the count hasn't reset.

It does seem like it could be related to your post timestamp issue in that respect, but if that's resolved then could you double check next time you have a subscribed topic with new posts to see if you have this indicator now and if the count is working properly?

Avatar
Robert Provencher
Member
Free Members
sp_UserOfflineSmall Offline
Nov 5, 2015 - 3:30 pm

speaking of the email notifications the mods are getting, I do not see the option to have my email settings applied to the mods?

here is what I see

simplepress.jpgImage Enlarger

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Nov 5, 2015 - 3:33 pm

That suggests that you are not logged in as an actual form admin. Is this the case? Only a fully fledged forum admin will get this capability.

andy-signature.png
YELLOW
SWORDFISH
Avatar
Ike
Sawtry, UK
Member
Free Members
sp_UserOfflineSmall Offline
Nov 5, 2015 - 3:34 pm

Are they your only forum options? This looks like the admin panel as seen as somebody who isn't an SP admin..

This is however what an SP moderator / WP admin would see which allows them to individually set up their own preferences.

So you're missing about 14 other forum options.. If you log in as an SP admin and view the same panel, you will have a 'Grant all moderators the same option settings as above' option..

Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 617
Members: 17359
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10125
Posts: 79620