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# topics with unread posts confusion
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Omar Jordan
Member
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Mar 9, 2012 - 10:41 am

Hello,

In the upper right corner, there is the

"# topics with unread posts" and then two icons

next to that text.  Does that # refer to the number

of unread posts the YOU (logged in user) have not read or is it the

number of unread posts not opened at all (by any member of

the forums)? Just trying to clear up some confusion.

 

Is it also my understanding that the forum refreshes every

hour so any stats that have been enabled would change

every hour?

 

Thank you for your help.

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Moggle
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Mar 9, 2012 - 11:02 am

It is the # of topics which you (the user) has not read.

 

Regarding the stats, I believe it refreshes every hour.  Yellow Swordfish or Mr Papa can confirm this.

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Yellow Swordfish
Glinton, England
SP Master
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Mar 9, 2012 - 11:51 am

All sounds about right.

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YELLOW
SWORDFISH
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Omar Jordan
Member
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sp_UserOfflineSmall Offline
Mar 9, 2012 - 1:20 pm

Ok. It seems that the # of unread posts
decreases after an hour without my having
read even one of them. One of my clients brought
this issue to my attention. My client noted that this
did not seem to be a problem on the 4.x versions
of the software. Did something changed or could
I possibly have the software incorrectly set-up?

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Mr Papa
Simi Valley, CA
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Mar 9, 2012 - 1:50 pm

well, as we have explained many times (probably should add it to the faq), its unread posts since your last visit...  after a period of inactivity, you will time out and the last visit time gets updated...  so the post may not be new since that last time visit...

and this operates the same in 4.x and 5.x...

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Omar Jordan
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Mar 9, 2012 - 9:39 pm

But since you still have not read the post,
is not still considered new / unread by you?
I understand if it's a limitation of the software.
I just want to be clear.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Mar 9, 2012 - 9:56 pm

yes, technically its unread posts since your last visit...  after a time logged in with no activity, your last visit is reset...

we have looked at multiple ways of trying to make it a true unread type thing but all just grind the system to a halt because you have to store and load a lot of db information...

as always, if anyone can suggest a scheme that does not cause an undue burden on the system, we are all ears...

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jim
Here and Now
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Pro Subscribers
sp_UserOfflineSmall Offline
Mar 27, 2012 - 11:27 am

Omar Jordan said
I just want to be clear.

Me too...

Mr Papa said

after a time logged in with no activity, your last visit is reset…

What is this time frame and where might it be modified?

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Yellow Swordfish
Glinton, England
SP Master
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Mar 27, 2012 - 1:01 pm

It's set at 20 minutes. We have not actually optionalised that anywhere but I guess there is no reason why we shouldn't do so. I will make a note to look at that

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YELLOW
SWORDFISH
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jim
Here and Now
Member
Pro Subscribers
sp_UserOfflineSmall Offline
Mar 27, 2012 - 1:33 pm

Thanks for the info! That would explain why we have members complaining that their unread count is changing without them doing anything.

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