Support Forum
Hello again!
I am trying to update and Wordpress' automatic update option isn't working. When I click it, I go to a blank update screen and nothing happens; there are no notifications or texts. It's the same "Update Plugin" page as always and I see everything else as normal, but no message comes up like
Downloading update from ....
Unpacking the update…
Installing the latest version…
Removing the old version of the plugin…
Plugin updated successfully.
I just double checked and all of my other plugins are updating fine. Thoughts appreciated! Should I just manually install as per the instructions for a 4.0 upgrade? Why is the auto update not working? Thanks!
to go from 5.2.6 to 5.3.1, you can just upload the plugin directly over the existing one...
but would like to know why wp auto update is failing... it is wp doing the work after all... but there are some ajax requests in the mix too and sometimes other plugins intercept those responses and issue messages which causes the upgrade to fail..
can you try the upgrade with the browser console open and see what might be reported in the responses?
Visit Cruise Talk Central and Mr Papa's World
Sorry for the long delay. I'm still on 5.2.6, now wanting to update to 5.3.4. Having the same issue.
I activated the console, clicked "update automatically" in the yellow notification box in plugins for Simple press and here is what came up - your thoughts appreciated on what is causing the issue! (replaced actual URLs with MYSITE because I can't paste in this code without exceeding 10 maximum links otherwise.
[15:17:12.782] GET MYSITE/wp-admin/update-core.php?action=do-plugin-upgrade&plugins=simple-press%2Fsp-control.php&_wpnonce=c058bd9947 [HTTP/1.1 200 OK 1547ms]
[15:17:14.489] GET MYSITE/wp-content/themes/thesis_18/lib/css/options.css?ver=3.6.1 [HTTP/1.1 304 Not Modified 173ms]
[15:17:14.490] GET MYSITE/wp-includes/css/admin-bar.min.css?ver=3.6.1 [HTTP/1.1 304 Not Modified 178ms]
[15:17:14.490] GET MYSITE/wp-content/plugins/vaultpress/nav-styles.css?ver=20131029 [HTTP/1.1 304 Not Modified 179ms]
[15:17:14.491] GET MYSITE/wp-content/plugins/special-recent-posts/css/css-widget.css?ver=3.6.1 [HTTP/1.1 304 Not Modified 345ms]
[15:17:14.491] GET MYSITE/wp-includes/js/thickbox/thickbox.css?ver=20121105 [HTTP/1.1 304 Not Modified 356ms]
[15:17:14.492] GET MYSITE/wp-admin/css/wp-admin.min.css?ver=3.6.1 [HTTP/1.1 304 Not Modified 356ms]
[15:17:14.493] GET MYSITE/wp-includes/css/buttons.min.css?ver=3.6.1 [HTTP/1.1 304 Not Modified 543ms]
[15:17:14.493] GET MYSITE/wp-admin/css/colors-fresh.min.css?ver=3.6.1 [HTTP/1.1 304 Not Modified 544ms]
[15:17:14.494] GET MYSITE/wp-admin/css/color-picker.min.css?ver=3.6.1 [HTTP/1.1 304 Not Modified 709ms]
[15:17:14.495] GET MYSITE/wp-includes/css/wp-pointer.min.css?ver=3.6.1 [HTTP/1.1 304 Not Modified 355ms]
[15:17:14.496] GET MYSITE/wp-content/plugins/recent-posts-slider/css/rps-admin-style.css?ver=3.6.1 [HTTP/1.1 304 Not Modified 545ms]
[15:17:14.497] GET MYSITE/wp-content/plugins/simple-press/admin/resources/css/spa-menu.css?ver=3.6.1 [HTTP/1.1 304 Not Modified 574ms]
[15:17:14.497] GET MYSITE/wp-includes/js/jquery/jquery.js?ver=1.10.2 [HTTP/1.1 304 Not Modified 575ms]
[15:17:14.498] GET MYSITE/wp-includes/js/jquery/jquery-migrate.min.js?ver=1.2.1 [HTTP/1.1 304 Not Modified 358ms]
[15:17:14.499] GET MYSITE/wp-content/themes/thesis_18/lib/scripts/thesis.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 361ms]
[15:17:14.499] GET MYSITE/wp-includes/js/utils.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 363ms]
[15:17:14.500] GET MYSITE/wp-content/plugins/special-recent-posts/js/srp-init.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 545ms]
[15:17:14.500] GET MYSITE/wp-includes/css/jquery-ui-dialog.min.css?ver=3.6.1 [HTTP/1.1 304 Not Modified 546ms]
[15:17:14.501] GET MYSITE/wp-includes/js/jquery/ui/jquery.ui.core.min.js?ver=1.10.3 [HTTP/1.1 304 Not Modified 883ms]
[15:17:14.502] GET MYSITE/wp-includes/js/jquery/ui/jquery.ui.widget.min.js?ver=1.10.3 [HTTP/1.1 304 Not Modified 886ms]
[15:17:14.502] GET MYSITE/wp-includes/js/jquery/ui/jquery.ui.mouse.min.js?ver=1.10.3 [HTTP/1.1 304 Not Modified 887ms]
[15:17:14.503] GET MYSITE/wp-includes/js/jquery/ui/jquery.ui.sortable.min.js?ver=1.10.3 [HTTP/1.1 304 Not Modified 888ms]
[15:17:14.503] GET MYSITE/wp-includes/js/jquery/ui/jquery.ui.tabs.min.js?ver=1.10.3 [HTTP/1.1 304 Not Modified 882ms]
[15:17:14.504] GET MYSITE/wp-includes/js/problem-with-post-edit-buttonoverIntent.min.js?ver=r7 [HTTP/1.1 304 Not Modified 895ms]
[15:17:14.505] GET MYSITE/wp-admin/js/common.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 897ms]
[15:17:14.505] GET MYSITE/wp-includes/js/admin-bar.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 901ms]
[15:17:14.506] GET MYSITE/wp-includes/js/jquery/ui/jquery.ui.draggable.min.js?ver=1.10.3 [HTTP/1.1 304 Not Modified 889ms]
[15:17:14.506] GET MYSITE/wp-includes/js/jquery/ui/jquery.ui.droppable.min.js?ver=1.10.3 [HTTP/1.1 304 Not Modified 891ms]
[15:17:14.507] GET MYSITE/wp-admin/js/word-count.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 894ms]
[15:17:14.508] GET MYSITE/wp-includes/js/jquery/suggest.min.js?ver=1.1-20110113 [HTTP/1.1 304 Not Modified 895ms]
[15:17:14.508] GET MYSITE/wp-includes/js/wp-ajax-response.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 900ms]
[15:17:14.509] GET MYSITE/wp-includes/js/jquery/jquery.color.min.js?ver=2.1.1 [HTTP/1.1 304 Not Modified 901ms]
[15:17:14.509] GET MYSITE/wp-includes/js/wp-lists.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 904ms]
[15:17:14.510] GET MYSITE/wp-admin/js/postbox.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 905ms]
[15:17:14.511] GET MYSITE/wp-includes/js/problem-with-post-edit-buttoneartbeat.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 1062ms]
[15:17:14.511] GET MYSITE/wp-admin/js/post.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 1061ms]
[15:17:14.512] GET MYSITE/wp-admin/js/editor.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 1063ms]
[15:17:14.512] GET MYSITE/wp-includes/js/thickbox/thickbox.js?ver=3.1-20121105 [HTTP/1.1 304 Not Modified 1069ms]
[15:17:14.513] GET MYSITE/wp-admin/js/plugin-install.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 1069ms]
[15:17:14.513] GET MYSITE/wp-includes/js/jquery/ui/jquery.ui.slider.min.js?ver=1.10.3 [HTTP/1.1 304 Not Modified 1069ms]
[15:17:14.514] GET MYSITE/wp-includes/js/jquery/jquery.ui.touch-punch.js?ver=0.2.2 [HTTP/1.1 304 Not Modified 1072ms]
[15:17:14.515] GET MYSITE/wp-admin/js/iris.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 1073ms]
[15:17:14.515] GET MYSITE/wp-admin/js/color-picker.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 1074ms]
[15:17:14.516] GET MYSITE/wp-content/plugins/recent-posts-slider/js/rps.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 1080ms]
[15:17:14.516] GET MYSITE/wp-includes/js/jquery/ui/jquery.ui.position.min.js?ver=1.10.3 [HTTP/1.1 304 Not Modified 1081ms]
[15:17:14.517] GET MYSITE/wp-includes/js/wp-pointer.min.js?ver=20111129a [HTTP/1.1 304 Not Modified 1078ms]
[15:17:14.518] GET MYSITE/wp-content/plugins/wordpress-seo/js/wp-seo-admin-global.js?ver=1.4.15 [HTTP/1.1 304 Not Modified 1085ms]
[15:17:14.518] GET MYSITE/wp-includes/js/jquery/ui/jquery.ui.resizable.min.js?ver=1.10.3 [HTTP/1.1 304 Not Modified 1084ms]
[15:17:14.519] GET MYSITE/wp-includes/js/jquery/ui/jquery.ui.button.min.js?ver=1.10.3 [HTTP/1.1 304 Not Modified 1085ms]
[15:17:14.519] GET MYSITE/wp-includes/js/jquery/ui/jquery.ui.dialog.min.js?ver=1.10.3 [HTTP/1.1 304 Not Modified 1090ms]
[15:17:14.520] GET MYSITE/wp-includes/js/tinymce/plugins/wpdialogs/js/wpdialog.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 1240ms]
[15:17:14.521] GET MYSITE/wp-includes/js/wplink.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 1248ms]
[15:17:14.521] GET MYSITE/wp-includes/js/tinymce/plugins/wpdialogs/js/popup.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 1241ms]
[15:17:14.522] GET MYSITE/wp-includes/js/tinymce/tiny_mce.js?ver=358-25336 [HTTP/1.1 304 Not Modified 1242ms]
[15:17:14.522] GET MYSITE/wp-includes/js/tinymce/wp-tinymce-schema.js?ver=358-25336 [HTTP/1.1 304 Not Modified 1250ms]
[15:17:14.523] GET MYSITE/wp-includes/js/tinymce/langs/wp-langs-en.js?ver=358-25336 [HTTP/1.1 304 Not Modified 1250ms]
[15:17:14.678] Error in parsing value for 'display'. Declaration dropped. @ MYSITE/wp-content/themes/thesis_18/lib/css/options.css?ver=3.6.1:29
[15:17:14.679] Unknown property '-moz-border-radius'. Declaration dropped. @ MYSITE/wp-content/themes/thesis_18/lib/css/options.css?ver=3.6.1:94
[15:17:14.680] Unknown property 'box-sizing'. Declaration dropped. @ MYSITE/wp-includes/css/admin-bar.min.css?ver=3.6.1:1
[15:17:14.680] Error in parsing value for 'background-image'. Declaration dropped. @ MYSITE/wp-includes/css/admin-bar.min.css?ver=3.6.1:1
[15:17:14.681] Unknown pseudo-class or pseudo-element '-webkit-input-placeholder'. Ruleset ignored due to bad selector. @ MYSITE/wp-includes/css/admin-bar.min.css?ver=3.6.1:1
[15:17:14.681] Expected media feature name but found '-o-min-device-pixel-ratio'. @ MYSITE/wp-includes/css/admin-bar.min.css?ver=3.6.1:1
[15:17:14.681] Expected media feature name but found '-webkit-min-device-pixel-ratio'. @ MYSITE/wp-includes/css/admin-bar.min.css?ver=3.6.1:1
[15:17:14.682] Expected media feature name but found '-moz-min-device-pixel-ratio'. @ MYSITE/wp-content/plugins/vaultpress/nav-styles.css?ver=20131029:15
[15:17:14.682] Expected media feature name but found '-o-min-device-pixel-ratio'. @ MYSITE/wp-content/plugins/vaultpress/nav-styles.css?ver=20131029:15
[15:17:14.682] Expected media feature name but found '-webkit-min-device-pixel-ratio'. @ MYSITE/wp-content/plugins/vaultpress/nav-styles.css?ver=20131029:15
[15:17:14.682] Expected media feature name but found 'min-device-pixel-ratio'. @ MYSITE/wp-content/plugins/vaultpress/nav-styles.css?ver=20131029:15
[15:17:14.790] Error in parsing value for 'filter'. Declaration dropped. @ MYSITE/wp-includes/js/thickbox/thickbox.css?ver=20121105:37
[15:17:14.790] Unknown property '-moz-opacity'. Declaration dropped. @ MYSITE/wp-includes/js/thickbox/thickbox.css?ver=20121105:38
[15:17:14.790] Error in parsing value for 'height'. Declaration dropped. @ MYSITE/wp-includes/js/thickbox/thickbox.css?ver=20121105:44
[15:17:14.790] Unknown property '-moz-box-shadow'. Declaration dropped. @ MYSITE/wp-includes/js/thickbox/thickbox.css?ver=20121105:57
[15:17:14.790] Error in parsing value for 'margin-top'. Declaration dropped. @ MYSITE/wp-includes/js/thickbox/thickbox.css?ver=20121105:65
[15:17:14.790] Error in parsing value for 'margin-top'. Declaration dropped. @ MYSITE/wp-includes/js/thickbox/thickbox.css?ver=20121105:135
[15:17:14.790] Error in parsing value for 'filter'. Declaration dropped. @ MYSITE/wp-includes/js/thickbox/thickbox.css?ver=20121105:145
[15:17:14.790] Unknown property '-moz-opacity'. Declaration dropped. @ MYSITE/wp-includes/js/thickbox/thickbox.css?ver=20121105:146
[15:17:14.790] Error in parsing value for 'height'. Declaration dropped. @ MYSITE/wp-includes/js/thickbox/thickbox.css?ver=20121105:154
[15:17:14.790] Expected media feature name but found '-o-min-device-pixel-ratio'. @ MYSITE/wp-includes/js/thickbox/thickbox.css?ver=20121105:171
[15:17:14.790] Expected media feature name but found '-webkit-min-device-pixel-ratio'. @ MYSITE/wp-includes/js/thickbox/thickbox.css?ver=20121105:172
[15:17:14.792] Unknown property 'box-sizing'. Declaration dropped. @ MYSITE/wp-admin/css/wp-admin.min.css?ver=3.6.1:1
[15:17:14.792] Unknown pseudo-class or pseudo-element '-webkit-search-decoration'. Ruleset ignored due to bad selector. @ MYSITE/wp-admin/css/wp-admin.min.css?ver=3.6.1:1
[15:17:14.793] Unknown property 'user-select'. Declaration dropped. @ MYSITE/wp-admin/css/wp-admin.min.css?ver=3.6.1:1
[15:17:14.793] Error in parsing value for 'filter'. Declaration dropped. @ MYSITE/wp-admin/css/wp-admin.min.css?ver=3.6.1:1
[15:17:14.794] Unknown property 'tranform'. Declaration dropped. @ MYSITE/wp-admin/css/wp-admin.min.css?ver=3.6.1:1
[15:17:14.795] Error in parsing value for 'background-image'. Declaration dropped. @ MYSITE/wp-admin/css/wp-admin.min.css?ver=3.6.1:1
[15:17:14.797] Error in parsing value for 'text-shadow'. Declaration dropped. @ MYSITE/wp-admin/css/wp-admin.min.css?ver=3.6.1:1
[15:17:14.798] Expected media feature name but found '-o-min-device-pixel-ratio'. @ MYSITE/wp-admin/css/wp-admin.min.css?ver=3.6.1:1
[15:17:14.798] Expected media feature name but found '-webkit-min-device-pixel-ratio'. @ MYSITE/wp-admin/css/wp-admin.min.css?ver=3.6.1:1
[15:17:14.799] Error in parsing value for 'background-image'. Declaration dropped. @ MYSITE/wp-includes/css/wp-pointer.min.css?ver=3.6.1:1
[15:17:14.800] Expected media feature name but found '-o-min-device-pixel-ratio'. @ MYSITE/wp-includes/css/wp-pointer.min.css?ver=3.6.1:1
[15:17:14.800] Expected media feature name but found '-webkit-min-device-pixel-ratio'. @ MYSITE/wp-includes/css/wp-pointer.min.css?ver=3.6.1:1
[15:17:14.977] Unknown property 'box-sizing'. Declaration dropped. @ MYSITE/wp-includes/css/buttons.min.css?ver=3.6.1:1
[15:17:14.977] Error in parsing value for 'background-image'. Declaration dropped. @ MYSITE/wp-includes/css/buttons.min.css?ver=3.6.1:1
[15:17:14.979] Error in parsing value for 'background-image'. Declaration dropped. @ MYSITE/wp-admin/css/colors-fresh.min.css?ver=3.6.1:1
[15:17:14.980] Expected color but found 'bottom'. Error in parsing value for 'background-image'. Declaration dropped. @ MYSITE/wp-admin/css/colors-fresh.min.css?ver=3.6.1:1
[15:17:14.980] Error in parsing value for 'background'. Declaration dropped. @ MYSITE/wp-admin/css/colors-fresh.min.css?ver=3.6.1:1
[15:17:14.980] Unknown property '-moz-box-shadow'. Declaration dropped. @ MYSITE/wp-admin/css/colors-fresh.min.css?ver=3.6.1:1
[15:17:14.980] Error in parsing value for 'filter'. Declaration dropped. @ MYSITE/wp-admin/css/colors-fresh.min.css?ver=3.6.1:1
[15:17:14.980] Error in parsing value for 'text-shadow'. Declaration dropped. @ MYSITE/wp-admin/css/colors-fresh.min.css?ver=3.6.1:1
[15:17:14.981] Expected media feature name but found '-o-min-device-pixel-ratio'. @ MYSITE/wp-admin/css/colors-fresh.min.css?ver=3.6.1:1
[15:17:14.981] Expected media feature name but found '-webkit-min-device-pixel-ratio'. @ MYSITE/wp-admin/css/colors-fresh.min.css?ver=3.6.1:1
[15:17:14.984] Error in parsing value for 'filter'. Declaration dropped. @ MYSITE/wp-includes/css/jquery-ui-dialog.min.css?ver=3.6.1:10
[15:17:14.985] Error in parsing value for 'filter'. Declaration dropped. @ MYSITE/wp-includes/css/jquery-ui-dialog.min.css?ver=3.6.1:28
[15:17:15.113] Unknown property 'user-select'. Declaration dropped. @ MYSITE/wp-admin/css/color-picker.min.css?ver=3.6.1:1
[15:17:15.113] Error in parsing value for 'background-image'. Declaration dropped. @ MYSITE/wp-admin/css/color-picker.min.css?ver=3.6.1:1
[15:17:15.313] GET http://0.gravatar.com/avatar/4ac83f83b0652aeee4fe06746f9ba12a?s=16&d=http%3A%2F%2Fwww.fluentin3months.com%2Fwp-content%2Fthemes%2Fblack-hat%2Fimages%2Fuser.gif%3Fs%3D16&r=PG [HTTP/1.1 304 Not Modified 34ms]
[15:17:15.314] GET http://0.gravatar.com/avatar/4ac83f83b0652aeee4fe06746f9ba12a?s=64&d=http%3A%2F%2Fwww.fluentin3months.com%2Fwp-content%2Fthemes%2Fblack-hat%2Fimages%2Fuser.gif%3Fs%3D64&r=PG [HTTP/1.1 304 Not Modified 18ms]
[15:17:15.314] GET MYSITE/wp-admin/update.php?action=update-selected&plugins=simple-press%2Fsp-control.php&_wpnonce=b24d6a8d4d [HTTP/1.1 200 OK 1779ms]
[15:17:15.434] Use of getPreventDefault() is deprecated. Use defaultPrevented instead. @ MYSITE/wp-includes/js/jquery/jquery.js?ver=1.10.2:4
[15:17:15.519] Unknown property 'box-sizing'. Declaration dropped. @ MYSITE/wp-admin/update-core.php?action=do-plugin-upgrade&plugins=simple-press%2Fsp-control.php&_wpnonce=c058bd9947:1
[15:17:15.795] Unknown property 'box-sizing'. Declaration dropped. @ MYSITE/wp-admin/update-core.php?action=do-plugin-upgrade&plugins=simple-press%2Fsp-control.php&_wpnonce=c058bd9947
[15:17:17.010] The character encoding of a framed document was not declared. The document may appear different if viewed without the document framing it. @ MYSITE/wp-admin/update.php?action=update-selected&plugins=simple-press%2Fsp-control.php&_wpnonce=b24d6a8d4d
[15:17:17.132] Unknown property 'box-sizing'. Declaration dropped. @ MYSITE/wp-admin/update.php?action=update-selected&plugins=simple-press%2Fsp-control.php&_wpnonce=b24d6a8d4d
best if you turn off the css warnings - they dont really help and are kind of pointless...
when you do the upgrade, can you expand the first one? need to see what the response actually is... if something is corrupting the ajax response, it should show there...
Visit Cruise Talk Central and Mr Papa's World
Sorry about that. When I ran it again, the last two lines had warnings on them:
[17:55:49.736] The character encoding of a framed document was not declared. The document may appear different if viewed without the document framing it. @ MYSITE/wp-admin/update.php?action=update-selected&plugins=simple-press%2Fsp-control.php&_wpnonce=b24d6a8d4d
[17:57:07.525] Use of getPreventDefault() is deprecated. Use defaultPrevented instead. @ MYSITE/wp-includes/js/jquery/jquery.js?ver=1.10.2:4
I tried to expand the first one, and the response it shows is:
Response Headers Δ1849ms
X-Frame-Options: SAMEORIGIN
Vary: Accept-Encoding
Transfer-Encoding: chunked
Server: Apache
Pragma: no-cache
Last-Modified: Thu, 01 Jan 1970 00:00:00 GMT
Keep-Alive: timeout=2, max=100
Expires: Wed, 11 Jan 1984 05:00:00 GMT
Date: Tue, 29 Oct 2013 16:58:17 GMT
Content-Type: text/problem-with-post-edit-buttontml; charset=UTF-8
Content-Encoding: gzip
Connection: Keep-Alive
Cache-Control: no-cache, must-revalidate, max-age=0
I hope some of this info is helpful... I'm using Firefox's Web Developer option, looking at the Console. If the information you want is elsewhere, let me know so we can find out where the problem is occurring!
I just tested out the same thing with another plugin, and it updated automatically fine.
that looks more like the headers than the response... normally per console entry (for ajax type) you would have params, headers, response, html and cookies... in firebug, they are tabs you can click on after expanding the initial entry...
if you want to send me temp wp admin credentials (via pm) I can take a look and see what I see....
Visit Cruise Talk Central and Mr Papa's World
oddly, server not really responding... getting this:
Service Temporarily Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
will have to check back... but I did see some http 400 status codes too... which is interrupting processing...
"NetworkError: 400 Bad Request - http://i0.wp.com/www.fluentin3.....s/user.gif"
"NetworkError: 400 Bad Request - http://i2.wp.com/www.fluentin3.....s/user.gif"
oddly, the url looks particularly strange there... not the same domain...
more on 400 errors: http://www.checkupdown.com/sta...../E400.html
Visit Cruise Talk Central and Mr Papa's World
Now site is throwing 500 internal server errors...
one thing you could do is just upload the latest version via http://ftp... just upload over the top and you will get asked to upgrade (run the short script)... would get you going... plus you have 32 other plugins/themes with pending updates...
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