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Trying to update from 5.2.6 to 5.3.1 - no luck
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Benny Lewis
Berlin, Germany
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Nov 3, 2013 - 6:13 am

I am getting even more confused as I get deeper into this...

So I gave my programmer the exact same login that I gave you, he went in, clicked upgrade and... everything worked like a charm!

I don't know if it's my browser, or something wrong with my particular user, but you said it didn't work for you too (on the same login as my programmer), right?

[Edit, sorry I misread his email. He said "Simple:Press plugin is updated via admin area. But I haven't clear picture still what was wrong, because I started adding debug info into files, and when I updated some of these files, upgrade process started and successfully completed. So it is possible this problem was related with some caching or wrong symbols in php files. "]

This could be the problem, however I've had my caching disabled for the last few days, so that can't be why this issue is taking place.

Anyway, SP has been updated, and now I want to update its plugins, and I am getting a similar frustrating error (that makes no sense):

"An error occurred while updating : The plugin is at the latest version"

Still scratching my head... I suspect that if my programmer logged in, then he'd not have this issue, but I have to make him an SP admin, and alas I can't! When I search for that username on my Admin management page, it hangs in the search forever. If I click "next" to go through the list of forum users manually, it doesn't go beyond the number/A people, so I can't find the user to select and upgrade to Admin.

This may be related to the overall problem I'm having. For the moment, is there a way other than on the Manage Admins page to add a new admin? Or is that issue confusing enough that it should get its own thread separately?

Once I have my programmer with a SP admin, then maybe he can test upgrading one SP plugin at a time and ask me to do things to see what is different on both of our ends. I tried everything in both Firefox and Chrome and the results are the same.

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Yellow Swordfish
Glinton, England
SP Master
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Nov 3, 2013 - 2:45 pm

Steve - who has mainly been dealing with this - is unlikely to be getting online today I am afraid but I am sure he will see this tomorrow.

As a quick point I do not think you need to be an SP admin to update plugins via the WP updater. I believe an ordinary WP Administrator can do this...

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YELLOW
SWORDFISH
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Benny Lewis
Berlin, Germany
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Nov 4, 2013 - 1:45 am

Thanks for the reply. The plugins update is more specific and may be unrelated to my other problem. What was happening was an error when I tried to update all plugins, but when I did it individually I found that it is just ONE plugin that was giving me the problems:

Language and Theme Selection
You have version 1.1.2 installed. Update to 1.1.4. Requires SP Version 5.3.1.

Any ideas on why that's giving me the error? I'm mostly updated now, and will have my programmer do a complete clean up of everything on my site so hopefully he'll find a few errors and fix them such that we clear the underlying issue from before.

If we can't fix this final plugin issue I'll just manually install it, and then I should be 100% up to date!

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Mr Papa
Simi Valley, CA
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Nov 4, 2013 - 3:34 pm

catching up a bit...

to upload or update sp plugins, you will need to be an sp admin with manage plugins capability...  likewise, to upload or update sp themes, you need to be an sp admin with manage themes capability...

can you check the directory name of that plugin on your server?  in wp-content/sp-resources/forum-plugins

you can manually download the language and theme selection plugin from our downloads page (see nav menu) and then upload via http://ftp...  not sure why just that one, unless something off in directory name...

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Benny Lewis
Berlin, Germany
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Nov 5, 2013 - 2:34 am

can you check the directory name of that plugin on your server?  in wp-content/sp-resources/forum-plugins

Oh that is odd. I see all my other plugins there, but not the languages and theme selection one. Not sure where it is, but I'll just go and add it in manually. Thanks for all your help!

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Mr Papa
Simi Valley, CA
SP Master
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Nov 5, 2013 - 11:43 am

keep in mind, the name of the languages and theme plugin is user-selection...

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Benny Lewis
Berlin, Germany
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Nov 5, 2013 - 5:27 pm

Drats. Well then it is still there... any final thoughts to see why it's not upgrading before I just nuke it and FTP the new version over it?

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Mr Papa
Simi Valley, CA
SP Master
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Nov 5, 2013 - 5:29 pm

not really... which version of wp?

just ftp the latest over the top...

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