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Unable to Access Forum Topics - Plugin issue ?
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Dante Cullari
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Jan 9, 2013 - 7:30 am

Hi I just installed Simple-Press a couple days ago on my brand new Wordpress.org blog version 3.5. Everything was working fine. Then I downloaded and activated almost every plugin you guys have, because I wanted most of the functionality. Still, everything seemed fine.

Then I posted to my blog, with the Blog Post Linking plugin activated, and it created a new topic in the forum as expected, but when I tried to view the forum topic, by clicking on the main Forum name, it seemed to just refresh the page, and it stays on my forums home page. Here is the link to my forum so you can see for yourself - http://beatplay.com/m-app/blog/forum/ .

I have deleted the new topics, and the comments, and have disabled several security/spam related plugins plus the Blog Post Linking plugin, and I am still unable to access my Forum Topics. I am wondering if you have seen this issue before, and if you think it is somehow plugin related, or version related? Any help is appreciated! I would love not to have to start from scratch, even though I'm just starting so it wouldn't be the end of the world. Thank you!

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Yellow Swordfish
Glinton, England
SP Master
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Jan 9, 2013 - 10:25 am

First thing to do is to hover your mouse cursor over a few of the links and make sure that the permalinks/urls being generated for the forum links are correct.
if they are not then come back and we can go through what needs to be done.
If they ARE correct then that means you have something causing redirection. So let;'s start with other WP plugins... What do you have active?

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SWORDFISH
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Dante Cullari
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Jan 9, 2013 - 1:16 pm

The permalinks look a little funny, but could be fine, I'm getting something like this - http://beatplay.com/m-app/blog.....umentation

As for wordpress plugins, only the Askimet, Fancybox for Wordpress and Simple:Press plugins are installed. 

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Yellow Swordfish
Glinton, England
SP Master
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Jan 9, 2013 - 1:47 pm

So you do not have WP permalinks set up hence the page query variable.
Can you go to the forum admin > integration > page and permalink panel. Make sure the correct page is being shown at the top and if it is then click on the 'update forum permalink' button. See if that helps.

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SWORDFISH
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Dante Cullari
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Jan 9, 2013 - 3:04 pm

Thank you so much for your help! When I went to the Admin>Integration>Page and Permalink section there was an error message at the top in red. It turned out that under the WP Forum Page Details header, the "Select the WP Page to be used to display your forum:" option was set to "sample-page". When I changed it to my forum home instead and saved, it fixed the problem. Not sure how this setting got changed.

One thing that may already exist that if it doesn't might be something to take from this, would be that if there is an error message that exists within one of these options, it would be helpful to make that apparent from the main menu with an icon or something on that tab maybe, to alert people that an error exists. That would save everyone some time tracking stuff like this down. Just a suggestion. I'm a developer myself. 

Thanks you so much again for your help!!

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Yellow Swordfish
Glinton, England
SP Master
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Jan 9, 2013 - 3:16 pm

It would indeed by nice to offer such a facility but to be honest I don't see how we could actually know until someone actually opens the panel and loads the data. In this case there was no error as such. Merely a mis-configuration.

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Dante Cullari
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Jan 9, 2013 - 4:54 pm

Good point, an error check would probably tax the system too much..maybe a manual button to check for configuration errors? I dunno, just spitballing. It did notify me of the error as soon as I opened the tab which was awesome.

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Mr Papa
Simi Valley, CA
SP Master
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Jan 9, 2013 - 7:19 pm

no worries... we love hearing folks thoughts... 

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