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Unable to edit profile in Unified theme used as Mobile Phone Theme
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Thorsten B
Member
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Jun 3, 2015 - 7:00 am

I am using the Unified theme as the mobile phone theme on our site. Everything works fine as far as forum actions are concerned. However, profile editing does not work, none of the buttons respond. I am using an LG G3 with Android 5 and am accessing our forum via Firefox mobile. If I switch to the default theme profile editing is no issue whatsoever. So this seems to be a problem with just Unified.

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Yellow Swordfish
Glinton, England
SP Master
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Jun 3, 2015 - 7:06 am

Could you try - using the same device and browser - your own profile on this site to see if you encounter the same issue?

andy-signature.png
YELLOW
SWORDFISH
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Thorsten B
Member
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Jun 3, 2015 - 12:53 pm

Just got around trying. No issues on this forum, all options open just fine.

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Yellow Swordfish
Glinton, England
SP Master
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Jun 3, 2015 - 3:48 pm

So almost certainly conflicting with one of those javascript libraries/functions you have loaded... If you have an iPad/iPhone and a Mac then it might be possible to check using the Safari web console although Safari is not the best browser on the block. If not then the only way I know of to work on a phone is by deactivating things and testing in between to see if you have found the conflict.

Debugging a phone page is a bit of a mess currently.

andy-signature.png
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SWORDFISH
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Thorsten B
Member
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Jun 3, 2015 - 6:12 pm

That sounded like a major headache. Did some research and decided to use Chrome Remote Debugging; much much easier.

This is the error I get when the profile page loads:

Uncaught Error: cannot call methods on tabs prior to initialization; attempted to call method '.spProfileAccordionTab > div.spProfileAccordionPane'  @ jquery.js?ver=1.11.2:1

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jun 4, 2015 - 2:11 am

Firstly was that the only error? Or were there others? Any at all that is...

andy-signature.png
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SWORDFISH
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Thorsten B
Member
sp_UserOfflineSmall Offline
Jun 4, 2015 - 2:38 am

That's the only error I can see. I am attaching screenshot, The other is just a warning from the Spotify widget on the site.Screenshot-2015-06-04-08.34.10.jpgImage Enlarger

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jun 4, 2015 - 3:01 am

In that case - I seem to recall when I was on your site that you show a reduced SP profile set. Can you give me the exact settings you are using so I can try and replicate your scenario?

andy-signature.png
YELLOW
SWORDFISH
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Thorsten B
Member
sp_UserOfflineSmall Offline
Jun 4, 2015 - 3:15 am

Yes, we show a reduced SP profile set. I am attaching a screenshot showing what has been deactivated

Capture.JPGImage Enlarger

Everything below that is active

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jun 4, 2015 - 3:21 am

I'm sorry - I should have also asked if you are using any plugins that effect the profile. That would be Subscriptions, Watches, Private Messaging and the File Uploader.... just so I can be sure I have the same set up as you do,

andy-signature.png
YELLOW
SWORDFISH
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