I have two issues related to editing various parts of user accounts.. These worked initially, but after an update to S:P a few versions ago, they stopped working. We’ve just updated once again to the latest 5.5.8 (on WP 4.2.2), and that has not fixed the issues, so I am posting here in the hopes of getting this fixed. We have not edited any of the S:P files.
1. When you click the woman with pink shirt icon under “Actions” in Users -> Member Information (hover text “view member profile”), the popup does not show any items in it: https://db.tt/l10zUAdm
2. When trying to add/remove members from groups in User Groups -> Manage User Groups, after clicking the respective blue action button, a top notification comes up that confirms the action (eg. “Users Deleted/Moved”) which is then replaced by another that says “Please Wait – Processing”. Upon refreshing, the action was not completed, and everything remains the same as it was.
3. There are other similar issues in other portions of the admin panel where user-related actions will not work, either hanging on “Please Wait – Processing”, things not showing at all, or saying they have completed but in actuality they have not. I don’t have examples beyond #1 and #2 on hand because it’s been a while since I’ve tried other administrative actions, but could find them if necessary.
Thanks in advance.