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Unwanted watches
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laurent enselme
Member
sp_UserOfflineSmall Offline
Aug 15, 2015 - 7:18 am

Hello,

Some of my members are reporting that they are seeing notifications from forums they never choosed to watch (in the pop-up of the watches plugin).

I looked into the admin panel the watches by topic and by user and i don't see these members in the lists at all.

 

Any idea of what could cause this please ?

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Aug 15, 2015 - 7:25 am

Are you using any WP Caching plugins?

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YELLOW
SWORDFISH
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laurent enselme
Member
sp_UserOfflineSmall Offline
Aug 15, 2015 - 7:52 am

Yes, W3 Total Cache plugin - but caching for pages is disabled, and database queries disabled for logged in users too.

 

Should i try to totally disable the plugin ?

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Ike
Sawtry, UK
Member
Free Members
sp_UserOfflineSmall Offline
Aug 15, 2015 - 8:02 am

Definitely worth a try, although it sounds OK to me I've never used it. Pretty sure you can pick specific pages which you want to exclude?

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Aug 15, 2015 - 8:12 am

Yes - all you need to do is exclude he forum slug for ALL types of caching. It is important to exclude for all types.

And there is nothing wrong with contnuing to use the cache plugin if you feel it helps generally.

I suspect this is at the root of the issue

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YELLOW
SWORDFISH
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laurent enselme
Member
sp_UserOfflineSmall Offline
Aug 15, 2015 - 8:16 am

Yes it's possible to exclude just specific pages - ok i try with the caching plugin disabled and do some tests with my members, thanks 🙂

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Aug 15, 2015 - 8:20 am

Deactivating the cache plugin is not enough on its own as deactivating can still leave cached pages AND the drop in cache control code in place. You really would be better off adding the exclusion which then takes immediate effect. Always a good idea to clear all cached records for testing as well. They can hang around for a while.

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YELLOW
SWORDFISH
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laurent enselme
Member
sp_UserOfflineSmall Offline
Aug 20, 2015 - 5:40 pm

Thank you you were right, have tested the last days without caching and everything is working fine - got to pay attention to the options of the cache plugin now 🙂

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Ike
Sawtry, UK
Member
Free Members
sp_UserOfflineSmall Offline
Aug 20, 2015 - 5:42 pm

Excellent news! Thanks for letting us know.

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