in post #13, it sounds like you perhaps modified our default theme?  if so, you will always lose those changes when you update the theme…  if you make changes to our themes, we strongly recommend using a child theme (https://simple-press.com/documentation/codex/themes/theme-basics/creating-a-child-theme/) or a custom theme (https://simple-press.com/documentation/codex/themes/theme-basics/creating-a-theme/)

Thank you both for taking a look and for your follow-up comments and questions.

I’m sending the email today to the developer. I’m also going to give her my credentials for this SP forum in case she wants to look at this thread. I don’t know if she’ll do that but it might be a lot clearer than what I write in my email. 🙂

The icons are nice-to-have but not urgent. I’d rather wait to hear from her.

Yesterday I had an issue with the forum freezing up on me two different occasions while I was typing a long reply. Perhaps there’s a character limit that I exceeded, I don’t know. Now I am writing my replies off the forum, then copying and pasting into the forum, in order not to lose my work again.

I don’t mean to muddy the waters by bringing that in. If it happens again, I’ll open a new thread about it. 

Regards,

Teresa

Yes certainly, if it does happen again open a new topic. It’s possible it was down to a timeout or some other localised issue if it took a long time, but just out of interest how long was the reply?

Let us know how it goes!

I couldn’t do anything. Nothing on the page would work. I was able to open the forum in a different browser tab but in the first tab, everything was still frozen. I couldn’t copy what I had written so far, I couldn’t scroll, I couldn’t do anything except (fortunately) close the tab. 

Since I lost what I was writing, I don’t know how long it was. But I would say more than 500 words. 

I wondered if there was a word limit or character limit — but if so, it wouldn’t have frozen the entire forum on that browser tab — it would have just told me I exceeded the wordcount limit. 

Thanks again. 

Regards,

Teresa

Definitely sounds more likely to be a local issue. Might be worth checking your browsers add-ons to make sure nothing malicious is running, and of course make sure it’s up to date.

Here’s the reply from my web designer about the “add topic” icon:

Hi Teresa,

 

We took a look at your problem with the icon. It’s a bug in their code. We fixed their code on your site. So you should now see the ‘Add Topic’ icon. 

 

Here is a snippet that you can send to SimplePress so that they know what the problem was.

 

 

Cheers

Audrey

 

 

——————-Code Snippet——————————–

 

Look at the code that adds the icon to the output. I think this should be “$out” not “$$out”

 

File: plugins/simple-press/forum/content/sp-group-view-functions.php

Line: 662

$out.= “<a href=’$url’ class=” title=’$toolTipAdd’>
“;

$$out.= sp_paint_icon(”, SPTHEMEICONSURL, sanitize_file_name($iconAdd));

$out.= “</a>
“;

Sure enough, the icon is now back.

Regards,

Teresa

I find that very interesting…  and clearly a bug… but as fate has it, that bug has already been fixed by us in the next release in development…

what is odd, is how it is affecting you…   Its not affecting other folks… so not sure why, but glad its gotten you back…  and sorry for the issue (as mentioned, we already corrected it – just not released the updated version yet – waiting on wp 4.3)…