Support Forum

Upgrade from 4.51 – V5 leaves forum inaccessible

DW David Walsh
David Walsh
Member
Member since Nov 2012
4 posts
Nov 19, 2012 · 11:34 am · Edited

Hi there,

I’ve just upgraded from V4.51 up to the most recent version.

When I went into the site, I wasn’t able to get access, no matter what the permissions the have.  I’ve logged in with different membership levels with different roles, all with differing permissions, and it’s not working.

This is what I get:

I have tried to update the permissions on each of the roles, but that doesn’t work.

I’ve looked around the options, and I don’t know what’s the issue.

If you could let me know what I need to do, I’d appreciate it.  Members are paying for access, and it’s not available right now.

Thanks in advance,

David

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9 Answers

New Answer
YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Nov 19, 2012 · 12:17 pm

First give this a try… go to the forum admin > toolbox > housekeeping and click on the option to rebuild the auths cache… See if that helps any.

MP Mr Papa
Mr Papa
Member
Member since Dec 2006
19,448 posts
Nov 19, 2012 · 1:43 pm

are there any errors in the error log? might check forum – toolbox – error log…

who see’s that screen?  admins? users? guests?  anyone or just specific ones?

can you take a look in the db, table sfauths… and look at the admin_negate column… how many are non zero?

DW David Walsh
David Walsh
Member
Member since Nov 2012
4 posts
Nov 19, 2012 · 2:00 pm

Hey there,

Everyone sees this right now.

Yeah, there are loads of errors in the error log, as it happens.  They are 99%:
—————————-

file: /simple-press/sp-api/sp-api-auths.php

line: 71

function: sp_rebuild_user_auths

Warning | Invalid argument supplied for foreach()

—————————-

and the other 1% is:

—————————-

file: /simple-press/sp-api/sp-api-auths.php
line: 71
function: Unavailable
Warning | Invalid argument supplied for foreach()

—————————-

The sfauths table is completely empty, so there’s nothing in the admin_negate field.

I’m guessing this isn’t a good thing.  Any way to fix this?

Thanks in advance,

David
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MP Mr Papa
Mr Papa
Member
Member since Dec 2006
19,448 posts
Nov 19, 2012 · 2:12 pm

okay, drats… thats like 7th or 8th permission who lost permissions on upgrade (not too bad considering tens of thousands of upgrades, but still 7 or 8 more than we would like)…

so go to forum – permissions – reset permissions…  and go ahead and reset your permissions…

NOTE:  you will need to go back through your permissions and make any customizations you had made… 

sorry, for these handful, we have never been able to ascertain what is happening…

DS Donnie Schexnayder
Donnie Schexnayder
Member
Member since Nov 2012
16 posts
Nov 21, 2012 · 6:53 am

FYI – I had the same problem. Resetting the permissions and then re-assigning them fixed it.

MB Matthew Bisogno
Matthew Bisogno
Member
Member since Nov 2012
2 posts
Nov 21, 2012 · 7:24 am

Me too.

 

http://www.horseracingexperts.co.uk/forum/ 

DW David Walsh
David Walsh
Member
Member since Nov 2012
4 posts
Nov 21, 2012 · 7:25 am

Yep, did that yesterday and it did help.  Thanks Mr Papa, it really helped :)

David
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YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Nov 21, 2012 · 7:55 am

Oh dear… a sudden epidemic!
It really has only been a small number of users so it is an odd little rash of them today!