My forum is down, and in my dashboard, it says “Upgrade Simple:Press”. So I click the function for “perform upgrade”, and nothing happens. My forum has been down for a while now. What’s going on?
This is what is showing when you go to my forum page: Forum.
And this is what is showing in my dashboard for the past 24 hours. (See attachment)
No attachment
So you have updated the plug in but not run the upgrade. What exactly is the problem please?
so its likely something hijacking the ajax response..
anything in your php error log?
what is shown in response using your browser console? see: https://simple-press.com/documentation/codex/faq/how-to/how-to-use-your-web-browser-console/
Do you know what ‘headers and footer’ is? It suggests it is some sort of plugin… It seems to be erroring as the message says. That may be causing a cascade of errors but until that one is sorted it is hard to tell.
well, its throwing an error.. and possibly stopping other scripts from executing… but hard to tell… do you know what that plugin does? and why its running in the admin? footer header stuff sounds more like front end stuff…
perhaps you could try disabling the plugin and then running the upgrade… would provide additional data points…
We probably should have mentioned that it’s worth switching your theme to a default WordPress theme as well as having the plugin disabled just to eliminate that cause and in this case it seems like this might be a problem as well. We’ve seen this before where some themes hijack the Ajax request, and in these cases running a stock theme helps during the upgrade. You can then switch back to your preferred theme afterwards.
if you want to create us a wp admin account with full sp admin capabilities and send the credentials to yellow swordfish, Ike and Mr Papa, we can take a look as well…
I just sent a private message with credentials to all of you. Thanks! Let me know if you need anything further.
I took a quick look… something is dorking with the loading of js scripts… you have many errors in the headers and footers where js loading is done… for example:
<script type=’text/javascript’ src=’https://touchdownalabama.net/wp-content/plugins/turner-recruiting/js/jquery.bxslider.min.js’ defer ‘></script>
<script type=’text/javascript’ src=’https://touchdownalabama.net/wp-content/plugins/turner-recruiting/js/turner-recruits.js’ defer ‘></script>
<script type=’text/javascript’ src=’https://touchdownalabama.net/wp-content/plugins/turner-recruiting/js/sorttable.js’ defer ‘></script>
<script type=’text/javascript’ src=’https://touchdownalabama.net/wp-content/plugins/indeed-membership-pro/admin/assets/js/bootstrap-slider.js’ defer ‘></script>
<script type=’text/javascript’ src=’https://touchdownalabama.net/wp-content/plugins/mailchimp-forms-by-mailmunch/admin/js/mailchimp-mailmunch-admin.js’ defer ‘></script>
<script type=’text/javascript’ src=’https://touchdownalabama.net/wp-content/plugins/simple-press/sp-startup/install/resources/jscript/sp-install.js’ defer ‘></script>
<script type=’text/javascript’ src=’https://touchdownalabama.net/wp-content/plugins/slate-pro-admin/js/slate_pro.js’ defer ‘></script>
<script type=’text/javascript’ src=’https://touchdownalabama.net/wp-content/plugins/slideshow-jquery-image-gallery/js/min/all.backend.min.js’ defer ‘></script>
everyone of those is in error… and there are more similar errors on the page loads as well… something added ‘defer’ in the middle with a quote in wrong place… so not sure the js even loads, hence the error not finding js functions…
not sure what is doing it, but might be one of the dozen or so caching plugins you have there… lol, never seen so many (some are disabled)… could be other plugin or even theme…
dont want to dork with your site too much, but next step is to figure out what is causing those errors and try fixing…
