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Hi -
I'm trying to upload an avatar picture (see attached) and it's tiny, but I am getting an error message that it exceeds the maximum allowed file size.
I checked the settings, and increased the number of personal pictures allowed from 0 to 1. I also double-checked that users can upload avatars, is there something else I'm missing?
Thanks!
Samantha
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Are the max avatar size settings good at the forum admin > Profiles > Avatars panel? And if so - can you tell me the exact wording of this error message please?
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YELLOW
SWORDFISH
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Hi -
I'm attaching screenshots of the error message and the Avatar settings. I didn't change the Avatar size settings, but I can if that would help things. I might have changed the setting to use the SP avatar for the WP avatar, but I think that's it.
Error message: "Sorry, the avatar file exceeds the maximum allowed file size". But my file is only 43 KB, and it's exactly 50x50 in size.
Thanks!
Samantha
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43 KB is actually pretty bog for a small file like an avatar. Remember that every extra byte slows down the time it takes to load a page!
Anyway - 43KB would require a minimum of 44032 for the max file size settings. And if you want to allow that sort of size I would recommend making it a little bigger to cope. Maybe add another KB on to that (another 1024 bytes).
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YELLOW
SWORDFISH
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Thank you! Clearly I was mixing up my bytes and kilobytes. LOL.
It seems like such a small file size, I can't imagine how small a file that is 10KB is.
Thanks very much for your help. I'm really loving the SimplePress support as I navigate the learning curve.
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