Support Forum

sp_Search Search
Advanced Search
Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
sp_Search Search
general-topic
Uploading photos to forum on an iphone
Avatar
Kevin Lee
Rookie
Free Members
sp_UserOfflineSmall Offline
Go to Top
Jan 31, 2014 - 5:13 am

Hi!

I used to be able to upload photos to the forum by using the "attachments" option and then by "add files". 

Now i am not able to do so. Do you think you could help, please?

Thank you so much.

Kevin

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Go to Top
Jan 31, 2014 - 5:43 am

Possibly. If you tell me what 'Now I am not able to do so' actually means? I need a lot more detail than that...

andy-signature.png
YELLOW
SWORDFISH
Avatar
Kevin Lee
Rookie
Free Members
sp_UserOfflineSmall Offline
Go to Top
Jan 31, 2014 - 6:10 am

Hi,

When i click on the "add files" option on the iphone or ipad, nothing happens.

When I do the same on the laptop, I am able to select the file from the explorer window it opens up.

I find being able to upload photos from my phone directly to be quite useful. 

Can you help?

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Go to Top
Jan 31, 2014 - 7:21 am

OK - just tried it here on this site using an iphone with no problem.

I see you actually said that you 'used to be able' to do this so the obvious question is  - what have you changed on your website? What have you updated or added in the way of WordPress theme or plugin?

andy-signature.png
YELLOW
SWORDFISH
Avatar
Kevin Lee
Rookie
Free Members
sp_UserOfflineSmall Offline
Go to Top
Jan 31, 2014 - 8:09 am

Ok, when i deleted the plupload plugin version 3.1 and reinstalled the previous version 2.1.4, it works fine now...

So I shall try not to update it for now? I still don't know what's wrong... 

Thanks for your replies and for your patience.

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Go to Top
Jan 31, 2014 - 8:12 am

Is everything else you use up to date? WordPress for example? SP itself? The changes in the latest update to plupload are to support the new version out out by Moxie but I am unsure if some of that was to support newer editions of jQuery. So it would still be a conflict of some sort.

andy-signature.png
YELLOW
SWORDFISH
Avatar
Kevin Lee
Rookie
Free Members
sp_UserOfflineSmall Offline
Go to Top
Jan 31, 2014 - 8:29 am

I believe everything I use is up to date, at least that's what the wordpress updates tells me... Except for the plupload now.

Ah... I wish I were as good at this as so many other people at this forum.

I will keep reading and learning but since it is working, should I leave it for now?

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Go to Top
Jan 31, 2014 - 9:17 am

I would say it it works then use it but the day will come when the problem may need addressing. It it very hard to troubleshoot problems on a mobile phone because of the lack of good diagnostic tools...

andy-signature.png
YELLOW
SWORDFISH
Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
sp_UserWebsite sp_Twitter sp_Facebook sp_GooglePlus
Go to Top
Jan 31, 2014 - 10:58 am

are you using our combined js cache file?  forum - options - global settings... If so, might try going to forum - toolbox - housekeeping and clear the js cache file...  it should auto clear on plugin update, but worth a try...

sp_Feed All RSS
Go to top
Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 650
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 617
Members: 17359
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10125
Posts: 79620