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Users can upload an avatar, but it won't display
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Yellow Swordfish
Glinton, England
SP Master
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May 29, 2013 - 2:45 am

Please PM credentials to both myself and to 'Mr Papa'. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a look for you.

andy-signature.png
YELLOW
SWORDFISH
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Ryan Collins
Member
Free Members
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May 29, 2013 - 1:15 pm

Thanks so much guys, I really appreciate it.

PM has been sent. Please feel free to keep me posted with anything that comes up.

Take care,

Ryan

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Mr Papa
Simi Valley, CA
SP Master
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May 29, 2013 - 7:22 pm

I think the biggest problem is that you are serving cached forum pages.. so things wont work...  you cannot cache the wp page the forum is on since its dynamic in nature (all the content appears on that single wp page)...

for each type of caching you are using, you need to tell it to ignore the wp page the forum is on...  basically in rejected strings add /forum/

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Ryan Collins
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Jun 4, 2013 - 12:52 pm

Thanks Mr. Papa

I have prevented the forum page from being cached but am still experiencing the same issue.

I also tried deactivating W3 Total Cache completely, but that still doesn't solve the problem. 

Any other ideas or avenues you think are worth me investigating based on your expertise? I have been trying to get this issue figured out for over a year now. I'm not sure where to turn next! lol

Thanks for any additional insight,

Ryan

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Ryan Collins
Member
Free Members
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Jun 4, 2013 - 1:14 pm

Eureka! Just got it to work.

The issue was the file size limit. I had the limit set at 10,240 and simply needed to bump it up a bit.

I think my problem is that I was not receiving any notification that the file size was too large. Said another way, I tried uploading the "too big" photo and never received an error message or notification that the file size was too large.

Either way it seems to be working OK now. Thanks for all the help AND patience.

Take care,

Ryan

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Yellow Swordfish
Glinton, England
SP Master
Offline
Jun 4, 2013 - 3:22 pm

You should get a pretty quick message at the top of the screen - in the small, popup notification - if the size is too big...?

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YELLOW
SWORDFISH
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Ryan Collins
Member
Free Members
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Jun 11, 2013 - 8:24 am

Unfortunately I am not seeing the popup. I think there are still some quirks with how the uploader is working on my site.

I'm happy for now just to have it somewhat working, and thanks so much for the support. Huge help believe me.

Right now I don't get that quick popup message if the size of the photo is too big.

Also, after uploading a photo, a user cannot see that the photo indeed uploaded, until they navigate back to the forum. Said another way, they upload the photo and they do not immediately see that the photo has uploaded, until they navigate back to the forum and then it appears.

Just a couple more quirks I have on my To-Do List. 

No need to spend any time on this for now, unless you happen to already know a fix. I'll log some of my own time in and then check back here down the road if I need assistance.

Thank you!

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Yellow Swordfish
Glinton, England
SP Master
Offline
Jun 11, 2013 - 12:46 pm

leaving aside the notification angle for now - you seem to be saying that users can uploads photos but not avatars? Is that correct? Which is odd as the same technology is used for both.

Are you seeing anything in your php error log after trying an avatar upload? (forum admin toolbox > error log firstly and then your server based error log).

andy-signature.png
YELLOW
SWORDFISH
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