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Users unable to update profiles - buttons not repsonding
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Thorsten B
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Jun 2, 2015 - 7:19 am

Where would I find the rule set?

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Yellow Swordfish
Glinton, England
SP Master
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Jun 2, 2015 - 8:08 am

Well it would be in the same place as the one you edited for that other topic. I seem to recall you are using the default theme so default.php in the theme's styles folder is the place to look for it to see what it is set to.

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YELLOW
SWORDFISH
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Thorsten B
Member
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Jun 2, 2015 - 8:31 am

It shows z-index: 9999999; I tried setting it to 99999 via child theme but that didn't do anything. Not sure what to do next.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jun 2, 2015 - 12:02 pm

Yes - no point in reducing it.
I think it is off-screen and of so that means one of your plugins is doing something odd with the real estate of the page. It would be useful to know where it id of course bit failing that you could try changing the 'top' value to see of you can bring it into play. Change the value - reload the page and click on the search button is the quickest way to test...

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SWORDFISH
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Thorsten B
Member
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Jun 2, 2015 - 12:28 pm

That did it. I changed top value to 400px, which puts it square in the middle.

Still trying to figure out what's going on with the URL field in the profile. I looked at it a little closer and the field does update in the backend - but S:P still keeps showing the previous value. I even had my wife try on her account via her Mac - same result. I did deactivate a plugin that often is a culprit but that wasn't it this time. It almost looks like the field is cached somewhere. I have all my caching plugins configured to exclude the forum page. I even deactivated those as well, to no avail. I went as far as deactivating all plugins just leaving s2member and S:P, that didn't fix it either. Not sure where else to look.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jun 2, 2015 - 12:37 pm

Well the website url field is shared with the WordPress profile page where you can also enter the url. Might you have something active preserving whatever is entered into the WP profile page?

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SWORDFISH
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Thorsten B
Member
sp_UserOfflineSmall Offline
Jun 2, 2015 - 12:56 pm

Not that I know. And as mentioned I'd deactivated all other plugins just now. I also switched the theme. So there was only S:P running.

Also as mentioned, if I change the URL in my S:P profile it does update in the backend, no problem. But S:P just keeps showing the original value afterwards. Curiously, if I edit someone else's S:P profile it DOES reflect the new value afterwards. I can't make any rhyme nor reason of this right now.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jun 2, 2015 - 2:50 pm

I still cannot replicate this behaviour on your site. I just logged back in and tried to change my website entry and it updated and saved just fine...

andy-signature.png
YELLOW
SWORDFISH
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Thorsten B
Member
sp_UserOfflineSmall Offline
Jun 2, 2015 - 4:00 pm

Thank you, that actually gave me the right idea. I just logged in with the test profile and was also able to update the URL, several times. That was until I went into the other profile on the site which uses Universal Profiles Made Easy. After I changed the URL there changes in S:P no longer stuck. Mystery, sort of, solved. Because they do technically stick, as said, but they no longer reflect on S:P's side unless I nudge it again either via UPME or the WP backend.

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Thorsten B
Member
sp_UserOfflineSmall Offline
Jun 2, 2015 - 4:20 pm

Well, one more test. I went into the backend and edited "Website". So I added a URL and hit "Update Profile". Reloaded to make sure it stuck. Then I deleted the URL and hit "Update Profile". I reloaded to make sure it was gone. Then I went under my S:P profile and yup, the URL is still showing. And it keeps showing even after multiple reloads. I still can't figure out why this is happening though.

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