Support Forum

We use WP Super Cache but the forum page is excluded. In addition to that the forum can only be accessed by logged in users. Beyond that we use cloudflare but again I added a page based exception and all caching is off for the forum page. Nevertheless I did purge that cache, for good measure, with no effect.

I also went through the S:P caches and cleared all those.

Yes, I am aware of all of that. In fact, if I delete the URL in SP it does get deleted in WP. But when I reload the SP profile it "magically" reappears - even though the URL field in WP is now empty. It definitely looks like some kind of caching - but only on this one field. All other fields in SP are updated just fine.

I have spent several hours on this now but haven't come any closer to a solution. While it is a minor issue it can (and will) cause confusion for many of our students at some point. If I can't figure out what going on I might just have to abandon SP profiles and set an alternative in the SP options.

It's a conflict between Simple:Press and User Profiles Made Easy, I confirmed this with some testing now.

Here's what I did:

• Create a new user account
• Log in and edit SP profile, update URL
• Refresh
• Update URL again
• Changes stick each time
• Open WP profile, change URL
• Refresh SP profile > change appears
• Update WP profile again > change appears again in SP
• Edit profile via UPME, update URL
• Refresh SP profile > change appears
• Update URL in SP profile
• Refresh SP profile > change DOES NOT appear
• However, URL IS updated in WP

UPME comes with a user cache for quicker searches. I am assuming there is some kind of conflict between SP cache and UPME cache. Not sure why it only affects the URL field though, still investigating. I'll contact the UPME developers as well.

Good to know. I'll take all that information to the UPME developers. I consider this resolved from an SP perspective. I do have another issue with a mobile template, will open a separate thread for that.

Quick update. I've forgone contacting the developers as I decided to deactivate all profile fields and instead added a note and a link to the main profile in the "Overview" description. I've streamlined the SP profile down to just forum options. This is working rather well for us as we really only want one profile for our students to edit.

I know this is going to be a bit far fetched but may it be possible, in a future update, to include an option for say a custom link and a message that could be included on the profile page to direct to a separate profile edit page while leaving forum options in their current place? Currently I can only redirect the entire profile to another page but in my case some options such as watches, subscriptions, time zone, etc. could/should remain under the forum itself.

Or to put it differently could profile editing and forum specific options be in separate places with a clear link/tab/button from the forum options to the profile edit page?