Support Forum

Creating the table per your instructions solved the problem - thanks!

I'm wondering, since this table is the only one that consistently doesn't get restored properly, and it seems like it is used in some way for caching... Is the table accessed in some special way that might make some backup systems unable to back it up properly?  You may very well be doing something correctly/within standards etc, yet perhaps it makes this table harder to back up.  I'd love to be able to explain to Vaultpress support a little more about how this table is used if it is used in a somewhat different way that might make it harder to back up successfully. Perhaps they can consider other methods to better ensure they can manage it properly.

Thanks,

Kelly

UPDATE - Vaultpress support has disclosed that they don't back up any table with 'cache' in the name.  They are manually adjusting my backups to include it.  I submitted a request that they back up all table with the designated wordpress table prefix, since that is the best idea and it is also what they say they do on their website.  I kinda think it is bad logic to evaluate the table name and decide whether to include/exclude, so hopefully they will agree.

Kelly

Last update; they also decided not to backup and tables with the word BACKUP in them. They told me it was in the changelog, but I suggested to them they correct this in the product info the website which is what most people are going to read.