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general-topic
What's going on with the website?
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Ryan
Member
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Sep 10, 2015 - 6:37 pm

Hi Guys,

A bunch of the links I keep trying aren't working, lots go to different 404 pages when I am trying to get a hold of plugins.

For some reason it wants me to pay again... for Plugin for Keywords, Plugin for Timezone and Plugin for Slack Integration.

I have already paid for gold subscription, subscription runs out in January 2016 why is it asking me to pay again?

Thanks.

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Ike
Sawtry, UK
Member
Free Members
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Sep 10, 2015 - 6:58 pm

Hey Ryan,

Is this the first time you've tried to download anything since we switched to the new store? You will see the price when an item is in your basket, but once you proceed to checkout you should get a 100% Gold Member discount.

As for the 404's, what pages are you looking at?

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Ryan
Member
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Sep 10, 2015 - 7:15 pm

Ike said
Hey Ryan,

Is this the first time you've tried to download anything since we switched to the new store? You will see the price when an item is in your basket, but once you proceed to checkout you should get a 100% Gold Member discount.

As for the 404's, what pages are you looking at?

Hi Ike,

Yes, it is the first time. The whole "basket" thing instead of "download" for things that are 0.00/free is mighty weird, confusing and off-putting. 

Trying to download a copy of the simple:press forum (because of an update problem recently) was a pain, it took me 20 mins to work out how to download because it didn't occur to me that you'd have to go to the checkout for free stuff.

I went through all the news posts, there are links to /downloads or download which doesn't exist anymore.

I just tried to download and it worked, it's kind of unclear :S

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Sep 10, 2015 - 10:07 pm

thanks for the update...

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