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We have been experiencing a major issue with our regular blog posts displaying a white page after posting a new blog entry. This issue only happens when SP is activated. We had to take SP offline in order for our site to continue to work properly. We are running a cache plug-in with the Forum excluded, however, these issues happen whether or not have a cache plug-in installed.
In addition, our blog site Tiny Editor is also missing when SP is activated. In order for us to get it to work, we have to disable the SP Editor plug-in.
We have been using the SP plugin for a few years now and this issue only surfaced within the past year. We have had our current blog site theme for as long as we have been using SP. Unfortunately, we have not been able to use SP for 1/2 year now because of the post and editor issue. We are running the latest version of SP and Wordpress.
Please help!
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There is really no interplay between the two (unless you are using our blog linking plugin) and that is especially true of the editors as the SP editor is not loaded in the admin side of the site where blog posts are written.
So one or two obvious questions first...
You mention that the SP core plugin is updated to the latest version. Is the same true of any SP plugins you may be using (if any)?
Are you using the blog linking plugin and if so, what happens if you just deactivate that and leave the core forum up and running?
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SWORDFISH
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I was using the blog-linking plugin. I haven't thought to disable it, but I can try to do that now.
By the way, all SP plug-ins were updated as well. The blog-linking feature was enabled originally because we want to provide users who are mostly Forum centric to find a way to our blog posts.
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UPDATE: Disabling the blog-linking plug-in appeared to have solved the white page and editor issue. I can't believe that this one sub-plugin, which once use to work perfectly, was the culprit behind our issue and the reason why we had to take our forum offline for several months.
We would still like to continue using the blog-linking feature, so how can we resolve this issue?
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It is almost certainly conflicting with another component you have active on the site. Trouble is you will need to have it active and try to use it to see any reports of a conflict. Most probably the conflict is javaScript related so would you be able to activate the plugin - try and use it and utilise the browser web console to see if any errors get reported (these show up in red)?
There is a guide to using the console here: https://simple-press.com/docum.....r-console/ - it really is very easy to do...
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SWORDFISH
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look at the error log and see what is reported... perhaps your sever does not have mbstring enabled in php?
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Our site server log is not yielding any results to indicate an issue. I am not quite sure where to go on from here. From what I can remember, this was not an issue for years with the same theme and plug-in, but became problematic in the past few months. It all goes away when that particular plug-in is not in play.
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you can ignore my mbstring comment- was thinking of different plugin...
perhaps turn on wp debug and see if the error comes to the screen... https://codex.wordpress.org/WP_DEBUG
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This is what we are now pulling up in our error log after re-activating the blog-link post:
[19-Jun-2016 23:07:13 UTC] WordPress database error Duplicate key name 'post_idx' for query ALTER TABLE wp_sflinks ADD KEY post_idx (post_id), ADD KEY forum_idx (forum_id), ADD KEY topic_idx (topic_id); made by include('/plugins/simple-press/admin/panel-plugins/spa-plugins.php'), spa_save_plugin_activation, sp_activate_sp_plugin, do_action('sph_activate_blog-linking/sp-linking-plugin.php'), call_user_func_array, sp_linking_install, sp_linking_do_install, spdb_query
[19-Jun-2016 23:07:13 UTC] WordPress database error Duplicate key name 'blog_post_idx' for query ALTER TABLE wp_sftopics ADD KEY blog_post_idx (blog_post_id); made by include('/plugins/simple-press/admin/panel-plugins/spa-plugins.php'), spa_save_plugin_activation, sp_activate_sp_plugin, do_action('sph_activate_blog-linking/sp-linking-plugin.php'), call_user_func_array, sp_linking_install, sp_linking_do_install, spdb_query
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those wont be an issue... its trying to upgrade the database at plugin activation (we can check why)... but wont be occurring just on execution... you can verify this by clearing the log and then causing your white screen to occur again and then checking the log again...
for information, what version of wp, sp and blog linking plugin?
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