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Win8/Internet Explorer 11 issue
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Haz
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May 10, 2014 - 2:32 am

Hi,

I installed Simple:Press and it all went well (except the import plugin which I will post about in another topic).

I have 3 PCs.

2 are running win 8 and Internet explorer 11, and 1 is running win XP and internet explorer 11.

The 2 win 8 PC give me issues with the forum plugin (nothing else on my site) and I am wondering if you have seen this before and if this is something you know how to workaround.

Everything works on the win XP machine.

Basically the issue is none of the links in the Forum page in wordpress work. I can see the mouse over turn to the hand but when I click on it, nothing happens. If I however right click and say open in new window, it works.

Any thoughts?

H-

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Mr Papa
Simi Valley, CA
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May 10, 2014 - 2:50 am

well, believe its as discussed in multiple other topics...  jquery, win 8 and IE 11 have an issue with the tooltips..

best solution at moment is to disable the fancy tooltips and see if it helps...  to your spFunctions.php file, add (or change if already there) this:

define('SP_TOOLTIPS', false);

as always (at least until 5.5 with child themes), we strongly recommend you have your own sp theme vice modifying one of our supplied to prevent from losing changes on upgrades... see:  http://codex.simple-press.com/.....g-a-theme/

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Haz
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May 10, 2014 - 3:32 am

Can you point me to where the spFunctions.php file is? Which directory path would it be under?

Thanks,

H-

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Yellow Swordfish
Glinton, England
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May 10, 2014 - 3:38 am

Locate the folder for the Simple:Press theme you are using, By default this would be within the /wp-content/sp-resources/forum-themes/ folder.

Within the theme folder itself is another folder named /templates and you will find the file in there.

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SWORDFISH
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Haz
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May 10, 2014 - 3:49 am

This fixed it.

Thank you

H

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Yellow Swordfish
Glinton, England
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May 10, 2014 - 4:26 am

We hope that it will soon get fixed of course. Not sure if it is Win8 or IE but probably the latter as it is just JavaScript.

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SWORDFISH
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Haz
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Dec 9, 2014 - 7:03 pm

Hi,

This has come back to haunt me. I did a major upgrade to the plugin and all of its plugins when I upgraded wordpress.

I just realized that the text box hover is now an issue again. I went through and reimplemented the fix from above but it did bot fix the problem. Problem does not exist with chrome, or with IE on your forum here.

Not sure of it is a new issue or the same. Please help as now my customers cannot even click on the forum links from IE.

Thanks

Hassane

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Mr Papa
Simi Valley, CA
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Dec 9, 2014 - 10:17 pm

probably comes down to js on your site then..  any thing in the browser console?  ie errors...

If you provide a link to your site, we can also take a look...

With the occasional tooltip issue and Win 8/IE 11 (resolved earlier for you), we are going to switch to a new tooltip js in the next release.. should be out in couple weeks when wp 4.1 releases...

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Haz
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Dec 9, 2014 - 11:23 pm

Thanks for the quick response.

My website is http://www.psocdeveloper.com/forum

Let me know if you can see the same issue on your end.

Thanks

Hassane

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Mr Papa
Simi Valley, CA
SP Master
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Dec 10, 2014 - 1:17 am

First, tried Windows 7 with IE 11 from desktop...  worked great...  both links and tooltips worked great...

then tried Windows 8.1 and IE 11 from my Surface tablet...  still worked great...  both links and tooltips worked great...

so no issues from me...

but, notice my last statement...  tooltips worked great...  tooltps are defintely enabled on your site...  in post #7 you said you had disabled per instructions in post #2...  but they are not disabled...  I would double check and make sure you added that function so the spFunctions.php of the active theme...

and as I said before, next release changes the tooltip js too...

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