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Thank you so much for your quick response!  I've searched everywhere, I must be blind, because I can't find the php file you said to edit.  Can you possibly provide me with the path? 

Thank you Mr. Papa, that was helpful and I found it right away.  I edited according to your instructions, but when I tested it- the IPs are still disappearing.

Here's the entries from the error log (in case that's helpful):

Sorry to be such a pain with this, but our Forums attract a large number of trolls and being able to get this setting to work is very important to us.  We so appreciate your help with all of this!

This is exactly what I did:

1. I cleared the error log

2. Edited the sp-ban-admin-save.php file per instructions (below) & uploaded file to server

function sp_ban_admin_do_save_bans() {
$ips = explode("\n", trim($_POST['ip_addr']));
sp_update_option('banned_ips', sp_esc_str($ips));

$ip_ranges = explode("\n", trim($_POST['ip_addr_range']));
sp_update_option('banned_ip_ranges', sp_esc_str($ip_ranges));

$hostnames = explode("\n", trim($_POST['hostname']));
sp_update_option('banned_hostnames', sp_esc_str($hostnames));

$user_agents = explode("\n", trim($_POST['user_agent']));
sp_update_option('banned_agents', sp_esc_str($user_agents));

return __('Bans updated', 'sp-ban');
}

3. Entered 3 IP addresses (one per line)

27.159.223.93
27.252.78.193
31.73.110.211

4. Clicked Updated Bans

5. All IP addresses disappeared and were no longer in the box

6. Checked error log (see attached pdf)

Yes, we can wait.  Thank you for all your help.