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Captcha Not Functional.
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Shattered RPG
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Sep 12, 2014 - 11:00 am

Hi,

I've seen another post about this, but the solutions in the post seemed murky at best. On our forum, when we use the captcha for account registration there is no circle to move the object into. We are currently using the following:

  • Wordpress 4.0
  • Simplepress 5.5.1, the Captcha plugin is 1.3.6
  • Enfold 2.9.2 (Theme)

Our forum location is http://www.shattered-rpg.com/Forums. Note that we currently have the captcha feature turned off.

Okay, with that info out of the way my question is two-fold. Is there currently a fix for this issue? If not, is there another Captcha plugin that we can use for the forums?

 

Thanks

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Ike
Sawtry, UK
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Sep 12, 2014 - 11:17 am

Hey,

So if you have read the other topic regarding this problem, did you try either of the fixes? I think the first thing to try is clearing the combined css/js cache in Forum > Toolbox > Housekeeping.

Did you try switching to a default WP Theme? I did have a look at the forum and noticed one js error

Error: Syntax error, unrecognized expression: #ShatteredRPG@sorcery.net

but don't know if this is a conflict. It is possible that the theme is playing a part as it seems to load a lot of js, and before all the regular WP jquery.ui is loaded there is something called jquery.blockUI, which sounds ominous, although it could be fine, I'm sure someone will enlighten us to what it's doing if it's something untoward.

But again, this is from the theme by the look of it. Try switching to a default theme to see if this resolves the problem.

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Shattered RPG
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Sep 12, 2014 - 12:33 pm

Hey,

 

Thanks for replying. To confirm, I have cleared the CSS/JS cache as well as loading a different theme and the issue persisted.

 EDIT: To the best of my knowledge jquery.blockui is something that WooCommerce uses, but I don't know to what extent.

Thanks

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Ike
Sawtry, UK
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Sep 12, 2014 - 2:36 pm

OK, can you re-activate the Captcha plugin for a short time?

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Shattered RPG
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Sep 12, 2014 - 2:40 pm

Yessir, it should be back on now.

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Ike
Sawtry, UK
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Sep 12, 2014 - 3:07 pm

Strange because it seems exactly like the problem that has been previously fixed which affected Unified. The only thing I can see as a possibility would be 'Avia'. All I can find is that it's some kind of layout builder that is made by the same people as the guys that made your theme. Is it possible that you have an Avia plugin running in order to run your theme? If so, changing themes without disabling the plugin could mean you will end up with the same problem no matter what theme you run.

It seems to do quite a lot and definitely something with Ajax (although I'm not knowledgeable on the subject) and might be interfering with the Captcha which is loaded after and also runs Ajax. If I'm right and you do have an Avia plugin of any type, could you try and disable that, and if necessary switch to a default WP theme?

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Ike
Sawtry, UK
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Sep 12, 2014 - 3:31 pm

Completely unrelated but I am also seeing some HTML code displayed as text at the bottom of the page underneath the copyright text

 
 #blogposttest { background-color: rgba(0,0,0,0.75); }

 

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Shattered RPG
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Sep 12, 2014 - 3:44 pm

Ike said
Strange because it seems exactly like the problem that has been previously fixed which affected Unified. The only thing I can see as a possibility would be 'Avia'. All I can find is that it's some kind of layout builder that is made by the same people as the guys that made your theme. Is it possible that you have an Avia plugin running in order to run your theme? If so, changing themes without disabling the plugin could mean you will end up with the same problem no matter what theme you run.

It seems to do quite a lot and definitely something with Ajax (although I'm not knowledgeable on the subject) and might be interfering with the Captcha which is loaded after and also runs Ajax. If I'm right and you do have an Avia plugin of any type, could you try and disable that, and if necessary switch to a default WP theme?

Unfortunately, Avia is built right into our theme and is not a separate plugin. Sounds like we might be out of luck, is there any way to put a different kind of captcha in there?

 

Thanks

 

PS - And thanks for pointing out the code, I've been trying to find where it's located for a couple of days.

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Mr Papa
Simi Valley, CA
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Sep 12, 2014 - 7:00 pm

afraid you would have to add in a different captcha via a new sp plugin...

you could use the math question vice an actual captcha...

but would mention, we dont know for sure that is the issue... Ike was making a conjecture... might still be good to make a temp switch to the default wp theme and see if it functions... then we know for sure its in the theme and likely the avia stuff...

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Shattered RPG
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Sep 13, 2014 - 1:08 pm

As we mentioned earlier, a temporary switch was made to a default WP theme to no avail. The issue still persisted.

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