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Errors when posting on forum with Post by Email plugin enabled
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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Feb 9, 2013 - 3:53 am

Sorry we missed that off.

It is in the file sp-subscriptions-components.php which is in the /library folder.
The line of code is near the bottom of the function called sp_subscriptions_do_post_notification()

Also - be careful to note that the middle argument there is two single quotes with no spaces NOT a double quote character.

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Dave Hughes
Member
Free Members
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Feb 10, 2013 - 12:55 pm

Thanks, Andy. I made that change in sp-subscriptions-components.php and it does seem to have fixed the problems. No multiple instruction lines in the outgoing emails and the from address is the address of the forum, so replies are correctly posting to the forum.

However, I noticed that single carriage returns are being stripped out of the reply emails when posted to the forum. I sent the following email message to create a new topic in the forum describing a bike ride. When it appeared in the forum all the text was run together except where there were two consecutive carriage returns (just above the name and phone number).

Screen-Shot-2013-02-10-at-12.02.54-PM.pngImage EnlargerScreen-Shot-2013-02-10-at-12.09.09-PM.pngImage Enlarger

This is not really acceptable since it makes the post much harder to read and extract the important information. I hope that you will address this in a future release of the plugin.

 

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Yellow Swordfish
Glinton, England
SP Master
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Feb 10, 2013 - 1:40 pm

It is not quite that simple, The main problem we have here is that every email client seems to do it's own thing as far as internal codings go. We try and work and iron them out as they become apparent. This one of yours is totally new. What client is being used here?

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Dave Hughes
Member
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Feb 10, 2013 - 8:31 pm

Well, it looks like I still have a major problem. Starting and replying to topics by email is working properly. However, I still have a problem with topics actually started ON the forum. Everyone looks like the one below. Any idea what is causing this?

 

Begin forwarded message:

From: Crescent City Cyclists <country-forum@crescentcitycyclists.org>
Subject: Forum Post - Crescent City Cyclists: [Nice to see you all on your Fishy Ride!]
Date: February 10, 2013 1:51:03 PM CST
To: abitadave@gmail.com
Reply-To: country-forum@crescentcitycyclists.org

[-- To reply by email insert your text above this line - instructions below --]

[-- To reply by email insert your text above this line - instructions below --]

[-- To reply by email insert your text above this line - instructions below --]

[-- To reply by email insert your text above this line - instructions below --]

[-- To reply by email insert your text above this line - instructions below --]

[-- To reply by email insert your text above this line - instructions below --]

[-- To reply by email insert your text above this line - instructions below --]

[-- To reply by email insert your text above this line - instructions below --]

[-- To reply by email insert your text above this line - instructions below --]

[-- To reply by email insert your text above this line - instructions below --]

[-- To reply by email insert your text above this line - instructions below --]

[-- To reply by email insert your text above this line - instructions below --]

[-- To reply by email insert your text above this line - instructions below --]

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[-- To reply by email insert your text above this line - instructions below --]

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[-- To reply by email insert your text above this line - instructions below --]

[-- To reply by email insert your text above this line - instructions below --]

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[-- To reply by email insert your text above this line - instructions below --]

New post on a forum or topic you are subscribed to at Crescent City Cyclists:

From: Robert Monahan
Group: Forum Categories
Forum: Country Rides
Topic: Nice to see you all on your Fishy Ride!
URL: http://crescentcitycyclists.org/forum/country-forum/nice-to-see-you-all-on-your-fishy-ride/#p186

Post:
Good to see Babs, Art, Janis, and the rest this morning including the tandem with a disc brake!

Braving the rain...

Lots of nice white arrows also!  However the rangers were spray painting black paint over the arrows on the trace...no painting arrows on the trace! May want to try chalk....works good washes off...

And yes trace is really closed even though the surface is fine...to Neslo...as I was turned around by a ranger...

Hope the weateher holds for Tuesday...

To unsubscribe, please visit your profile: http://crescentcitycyclists.org/forum/profile/?ptab=subscriptions&pmenu=topic-subscriptions

* To post a reply by email * - please remove all old text from ABOVE the insert line at the top and enter your plain text reply above it. Do not remove ANY of this email text. Please remember that your reply may not appear immediately in the forum

* To start a new topic in this forum * - send your email to  mailto:country-forum@crescentcitycyclists.org. The subject name will become the new topic title

[--id=#nice-to-see-you-all-on-your-fishy-ride#--]

* To post a reply by email * - please remove all old text from ABOVE the insert line at the top and enter your plain text reply above it. Do not remove ANY of this email text. Please remember that your reply may not appear immediately in the forum

* To start a new topic in this forum * - send your email to  mailto:country-forum@crescentcitycyclists.org. The subject name will become the new topic title

[--id=#nice-to-see-you-all-on-your-fishy-ride#--]

* To post a reply by email * - please remove all old text from ABOVE the insert line at the top and enter your plain text reply above it. Do not remove ANY of this email text. Please remember that your reply may not appear immediately in the forum

* To start a new topic in this forum * - send your email to  mailto:country-forum@crescentcitycyclists.org. The subject name will become the new topic title

[--id=#nice-to-see-you-all-on-your-fishy-ride#--]

* To post a reply by email * - please remove all old text from ABOVE the insert line at the top and enter your plain text reply above it. Do not remove ANY of this email text. Please remember that your reply may not appear immediately in the forum

* To start a new topic in this forum * - send your email to  mailto:country-forum@crescentcitycyclists.org. The subject name will become the new topic title

[--id=#nice-to-see-you-all-on-your-fishy-ride#--]

* To post a reply by email * - please remove all old text from ABOVE the insert line at the top and enter your plain text reply above it. Do not remove ANY of this email text. Please remember that your reply may not appear immediately in the forum

* To start a new topic in this forum * - send your email to  mailto:country-forum@crescentcitycyclists.org. The subject name will become the new topic title

[--id=#nice-to-see-you-all-on-your-fishy-ride#--]

* To post a reply by email * - please remove all old text from ABOVE the insert line at the top and enter your plain text reply above it. Do not remove ANY of this email text. Please remember that your reply may not appear immediately in the forum

* To start a new topic in this forum * - send your email to  mailto:country-forum@crescentcitycyclists.org. The subject name will become the new topic title

[--id=#nice-to-see-you-all-on-your-fishy-ride#--]

* To post a reply by email * - please remove all old text from ABOVE the insert line at the top and enter your plain text reply above it. Do not remove ANY of this email text. Please remember that your reply may not appear immediately in the forum

* To start a new topic in this forum * - send your email to  mailto:country-forum@crescentcitycyclists.org. The subject name will become the new topic title

[--id=#nice-to-see-you-all-on-your-fishy-ride#--]

* To post a reply by email * - please remove all old text from ABOVE the insert line at the top and enter your plain text reply above it. Do not remove ANY of this email text. Please remember that your reply may not appear immediately in the forum

* To start a new topic in this forum * - send your email to  mailto:country-forum@crescentcitycyclists.org. The subject name will become the new topic title

[--id=#nice-to-see-you-all-on-your-fishy-ride#--]

* To post a reply by email * - please remove all old text from ABOVE the insert line at the top and enter your plain text reply above it. Do not remove ANY of this email text. Please remember that your reply may not appear immediately in the forum

* To start a new topic in this forum * - send your email to  mailto:country-forum@crescentcitycyclists.org. The subject name will become the new topic title

[--id=#nice-to-see-you-all-on-your-fishy-ride#--]

* To post a reply by email * - please remove all old text from ABOVE the insert line at the top and enter your plain text reply above it. Do not remove ANY of this email text. Please remember that your reply may not appear immediately in the forum

* To start a new topic in this forum * - send your email to  mailto:country-forum@crescentcitycyclists.org. The subject name will become the new topic title

[--id=#nice-to-see-you-all-on-your-fishy-ride#--]

* To post a reply by email * - please remove all old text from ABOVE the insert line at the top and enter your plain text reply above it. Do not remove ANY of this email text. Please remember that your reply may not appear immediately in the forum

* To start a new topic in this forum * - send your email to  mailto:country-forum@crescentcitycyclists.org. The subject name will become the new topic title

[--id=#nice-to-see-you-all-on-your-fishy-ride#--]

* To post a reply by email * - please remove all old text from ABOVE the insert line at the top and enter your plain text reply above it. Do not remove ANY of this email text. Please remember that your reply may not appear immediately in the forum

* To start a new topic in this forum * - send your email to  mailto:country-forum@crescentcitycyclists.org. The subject name will become the new topic title

[--id=#nice-to-see-you-all-on-your-fishy-ride#--]

* To post a reply by email * - please remove all old text from ABOVE the insert line at the top and enter your plain text reply above it. Do not remove ANY of this email text. Please remember that your reply may not appear immediately in the forum

* To start a new topic in this forum * - send your email to  mailto:country-forum@crescentcitycyclists.org. The subject name will become the new topic title

[--id=#nice-to-see-you-all-on-your-fishy-ride#--]

* To post a reply by email * - please remove all old text from ABOVE the insert line at the top and enter your plain text reply above it. Do not remove ANY of this email text. Please remember that your reply may not appear immediately in the forum

* To start a new topic in this forum * - send your email to  mailto:country-forum@crescentcitycyclists.org. The subject name will become the new topic title

[--id=#nice-to-see-you-all-on-your-fishy-ride#--]

* To post a reply by email * - please remove all old text from ABOVE the insert line at the top and enter your plain text reply above it. Do not remove ANY of this email text. Please remember that your reply may not appear immediately in the forum

* To start a new topic in this forum * - send your email to  mailto:country-forum@crescentcitycyclists.org. The subject name will become the new topic title

[--id=#nice-to-see-you-all-on-your-fishy-ride#--]

* To post a reply by email * - please remove all old text from ABOVE the insert line at the top and enter your plain text reply above it. Do not remove ANY of this email text. Please remember that your reply may not appear immediately in the forum

* To start a new topic in this forum * - send your email to  mailto:country-forum@crescentcitycyclists.org. The subject name will become the new topic title

[--id=#nice-to-see-you-all-on-your-fishy-ride#--]

* To post a reply by email * - please remove all old text from ABOVE the insert line at the top and enter your plain text reply above it. Do not remove ANY of this email text. Please remember that your reply may not appear immediately in the forum

* To start a new topic in this forum * - send your email to  mailto:country-forum@crescentcitycyclists.org. The subject name will become the new topic title

[--id=#nice-to-see-you-all-on-your-fishy-ride#--]

* To post a reply by email * - please remove all old text from ABOVE the insert line at the top and enter your plain text reply above it. Do not remove ANY of this email text. Please remember that your reply may not appear immediately in the forum

* To start a new topic in this forum * - send your email to  mailto:country-forum@crescentcitycyclists.org. The subject name will become the new topic title

[--id=#nice-to-see-you-all-on-your-fishy-ride#--]

* To post a reply by email * - please remove all old text from ABOVE the insert line at the top and enter your plain text reply above it. Do not remove ANY of this email text. Please remember that your reply may not appear immediately in the forum

* To start a new topic in this forum * - send your email to  mailto:country-forum@crescentcitycyclists.org. The subject name will become the new topic title

[--id=#nice-to-see-you-all-on-your-fishy-ride#--]

* To post a reply by email * - please remove all old text from ABOVE the insert line at the top and enter your plain text reply above it. Do not remove ANY of this email text. Please remember that your reply may not appear immediately in the forum

* To start a new topic in this forum * - send your email to  mailto:country-forum@crescentcitycyclists.org. The subject name will become the new topic title

[--id=#nice-to-see-you-all-on-your-fishy-ride#--]

* To post a reply by email * - please remove all old text from ABOVE the insert line at the top and enter your plain text reply above it. Do not remove ANY of this email text. Please remember that your reply may not appear immediately in the forum

* To start a new topic in this forum * - send your email to  mailto:country-forum@crescentcitycyclists.org. The subject name will become the new topic title

[--id=#nice-to-see-you-all-on-your-fishy-ride#--]

Avatar
Dave Hughes
Member
Free Members
sp_UserOfflineSmall Offline
Feb 10, 2013 - 8:33 pm

Sorry I posted the previous message before seeing your last reply.

It is not quite that simple, The main problem we have here is that every email client seems to do it's own thing as far as internal codings go. We try and work and iron them out as they become apparent. This one of yours is totally new. What client is being used here?

I was using Apple Mail under Mac OS X Mountain Lion.

 

 

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Feb 10, 2013 - 10:31 pm

Andy is on Mac but not sure if that is what he uses or not... so will
have to wait for AM for him to jump in...

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Feb 11, 2013 - 3:52 am

Yes - that's a bit puzzling as I too use Apple Mail (Mountain Lion) and don't get this. But I need to address a couple more issues with formatting so will test some more.

andy-signature.png
YELLOW
SWORDFISH
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Dave Hughes
Member
Free Members
sp_UserOfflineSmall Offline
Feb 13, 2013 - 10:51 pm

I'm still having problems with multiple instruction headers and footers in the subscription emails when posts are made directly on the forums. I DO NOT have this problem on the Sandbox test forum I created recently:

From: Crescent City Cyclists <sandbox-forum@crescentcitycyclists.org>
Subject: Forum Post - Crescent City Cyclists: [Sandbox test from RIta's account]
Date: February 13, 2013 10:38:18 PM CST
To: abitadave@gmail.com
Reply-To: sandbox-forum@crescentcitycyclists.org

[-- To reply by email insert your text above this line - instructions below --]

New post on a forum or topic you are subscribed to at Crescent City Cyclists:

From: RIta Millican
Group: Forum Categories
Forum: Sandbox
Topic: Sandbox test from RIta's account
URL: http://crescentcitycyclists.org/forum/sandbox-forum/sandbox-test-from-ritas-account/#p195

Post:
This was posted on Wednesday night from Rita's account.

To unsubscribe, please visit your profile: http://crescentcitycyclists.org/forum/profile/?ptab=subscriptions&pmenu=topic-subscriptions

* To post a reply by email * - please remove all old text from ABOVE the insert line at the top and enter your plain text reply above it. Do not remove ANY of this email text. Please remember that your reply may not appear immediately in the forum

* To start a new topic in this forum * - send your email to  mailto:sandbox-forum@crescentcitycyclists.org. The subject name will become the new topic title

[--id=#sandbox-test-from-ritas-account#--]

 

But it does happen on all the real forums that our members are using, such as the Country Rides Forum:

From: Crescent City Cyclists <country-forum@crescentcitycyclists.org>
Date: February 13, 2013, 7:59:48 PM CST
To: j.simon@me.com
Subject: Forum Post - Crescent City Cyclists: [Favorite country rides]
Reply-To: country-forum@crescentcitycyclists.org

[-- To reply by email insert your text above this line - instructions below --]

[-- To reply by email insert your text above this line - instructions below --]

[-- To reply by email insert your text above this line - instructions below --]

                ************* total of 22 repititions ****************

[-- To reply by email insert your text above this line - instructions below --]

New post on a forum or topic you are subscribed to at Crescent City Cyclists:

From: Craig Rivera
Group: Forum Categories
Forum: Country Rides
Topic: Favorite country rides
URL: http://crescentcitycyclists.org/forum/country-forum/favorite-country-rides/#p194

Post:
I like ones I can finish without being too far behind everyone else.

To unsubscribe, please visit your profile: http://crescentcitycyclists.org/forum/profile/?ptab=subscriptions&pmenu=topic-subscriptions

* To post a reply by email * - please remove all old text from ABOVE the insert line at the top and enter your plain text reply above it. Do not remove ANY of this email text. Please remember that your reply may not appear immediately in the forum

* To start a new topic in this forum * - send your email to  mailto:country-forum@crescentcitycyclists.org. The subject name will become the new topic title

[--id=#favorite-country-rides#--]

* To post a reply by email * - please remove all old text from ABOVE the insert line at the top and enter your plain text reply above it. Do not remove ANY of this email text. Please remember that your reply may not appear immediately in the forum

* To start a new topic in this forum * - send your email to  mailto:country-forum@crescentcitycyclists.org. The subject name will become the new topic title

[--id=#favorite-country-rides#--]

                ************* total of 22 repititions ****************

* To post a reply by email * - please remove all old text from ABOVE the insert line at the top and enter your plain text reply above it. Do not remove ANY of this email text. Please remember that your reply may not appear immediately in the forum

* To start a new topic in this forum * - send your email to  mailto:country-forum@crescentcitycyclists.org. The subject name will become the new topic title

[--id=#favorite-country-rides#--]

I would really appreciate some guidance on how to debug this issue. I can't see any difference in the configuration of the forums. Any ideas?

 

 

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Feb 14, 2013 - 3:33 am

Sorry - did we not say this is a known problem and will be fixed in the forthcoming update... which will be pretty soon now. Although still struggling with the format question...

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YELLOW
SWORDFISH
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Dave Hughes
Member
Free Members
sp_UserOfflineSmall Offline
Feb 14, 2013 - 4:04 pm

Sorry – did we not say this is a known problem and will be fixed in the forthcoming update…

No, actually you didn't. I first reported this issue in post #6 of this thread and you said in post #7:

I am going to skip over this last post for a bit and go back to where we were.

And you never mentioned it again. I was wondering why you hadn't responded to this specific issue. Thanks for acknowledging that you are aware of it and will fix it in the next release. I will report that to my members and will stop worrying about it for now. I have turned off PbE until this is resolved.

 

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