Support Forum

Sure thing - forum is Version: 5.0.5    Build:  8289

File uploader is: Version 1.1.1

Here's something wonky: Previously I had been trying to save the option by choosing it via the above path: Forum -> Plugins -> File Uploader "Options" link (next to deactivate and uninstall). Saving from there simply had the ajax-saved message instead of a panel refresh.

Just tried this: I accessed the File uploader options via Forums -> Components -> File Uploads. Saving the option there made the panel refresh, and clicking away from the options panel and then coming back to it shows that it's still a 'checked' option. Seems saving through the first route doesn't work very well. I previously had not noticed it was in the Components panel, but going through there seems to save the option.

Another wonky thing is that when I get to the options panel via the first route, the checkboxes are browser-default (and the panel doesn't refresh on clicking "update"), whereas the second route (Components panel) shows the pretty-checkboxes and the panel refreshes on save.

#scratchingmyhead

The scratching continues...

I just went into WP-admin, went to Components -> File Uploads, and the option is again unchecked. It's worrisome, as I wonder if this is somethign to do with WP as opposed to a File Uploads plugin. All other options seem to save just fine, in SP and throughout WP.

Of note - there was one buggy thing I encountered with saving permissions. I was setting Standard permissions to allow users to Subscribe and Watch topics, only to find when I came back to the panel that the options were unchecked. As of now, those options are still saved (thankfully), but it's this inconsistency that has me baffled.

So, it doesn't appear to be a module. We're running the site/forum on a Media Temple dedicated-virtual server, and I just looked at the phpinfo() page to see that mod_security is not in the Loaded Modules area. 

Some more info on the strange behavior - there is at least some consistency to report. What I've been doing lately is to test the registration system before we go live (we're using an alternate system with many added fields to handle registrations).

I register, confirm my email, then gain access to post on the forum. In order to re-test our registration page/settings, I've been in the habit of deleting my user registration to try it again. So I go to Forum -> Users, then search for the newly added user (myself) and delete it. I then notice that the File Uploader button goes back to being unchecked.

So I've checked a few scenarios, and here's what I found.

• If I check the File Upload box and update (to use the File Uploader instead of urls), then go to other panels within SP, then go back to the File Upload options; the checked-option remains in place.
• If I check the File Upload box and update, go elsewhere in WP (Plugins, Posts, Pages, etc.), or click any of the subnav items under the WP menu for Forums (under Comments in the WP sidenav) - basically clicking anywhere in WP outside of the SP Forum options screens that update via ajax - the checked-option reverts to being unchecked. All other options (auto-insert images option, prohibited files types settings, etc.) remain as they were. It just seems to be this File Uploader option.
• Because I've been deleting users for testing, I've tried another situation. I check the option, update, then go to Users within the SP panels. If I immediately go back to File uploads, it's still checked. But...the moment I go to Users, and then search for my recently added user, I then go back to find the File Uploader option is unchecked.
• If I leave the SP ajax panels and go to the Users area of WP, and then do my search to find/delete the user, I go back to the File Uploads option to find it unchecked.

Hopefully this gives more insight. It's such a strange thing, but the File Uploader is so wonderful on the front end that we'd love to keep it in use.