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plugins-topic
File Uploader with Plupload not working
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Omar Jordan
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Jul 6, 2014 - 1:48 pm

I was informed by the host that the ownerships are the same. 

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Mr Papa
Simi Valley, CA
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Jul 6, 2014 - 2:47 pm

you still have fundamental errors on your site that need resolving...  you are still attempting to use the combined css and scripts caching...  but since its inaccessible to the simple press via web user, it wont work...

"NetworkError: 404 Not Found - http://insacredbalance.com/wp-......js?ver=24"

you might ask your host why that file does not exist.. it indicates simple press cannot see it or create it...  because of permissions...  or as mentioned earlier, disable that caching...

you also have a wp theme or plugin doing nonstandard things and violating wp desires... its loading its own jquery and jquery ui instead of the versions that come with wp...

<script type='text/javascript' src='//ajax.googleapis.com/ajax/libs/jquery/1.11.0/jquery.min.js'></script>
<script type='text/javascript' src='//ajax.googleapis.com/ajax/libs/jqueryui/1.10.4/jquery-ui.min.js'></script>

that will cause issues with plugins like simple pres that expect the wp versions of those libraries to be present...

so first step is fix the incorrect loading of jquery libraries... if you can find where loaded, we can help correct...

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Omar Jordan
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Jul 6, 2014 - 7:10 pm

The host ran a fix permission script and found no errors.

I am using a WP theme (Twenty-Eleven) and disabled all plugins and turned off the caching. Still no luck.

I re-installed the Simple Press plugin and I noticed this message:

"The plugin does not have a valid header."

I appreciate your patience. Is there anything else you can think of?

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Mr Papa
Simi Valley, CA
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Jul 6, 2014 - 10:34 pm

Is this in all browsers?

Is site still in state you mentioned above so we can look? Would like to see it with plugins and themes as you mentioned..

Did you disable the combined css and jv cache?

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Omar Jordan
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Jul 6, 2014 - 10:59 pm

Yes, it is in all browsers.

I disabled the combined cache. All plugins are deactivated.

http://insacredbalance.com/

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Yellow Swordfish
Glinton, England
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Jul 7, 2014 - 3:50 am

Well, while I can not access the actual forum of course, the script loading does appear to be clean and without error.

The message you are getting is actually coming from your server. In effect it means the server failed to make the save but has not returned a standard error code so SP is unable to determine why it happened.

I am not sure what error message might be returned but it might be worth asking your host if the php 'tmp' folder is available, writeable and not full up with dead files.

The other question, of course, is what has changed? This is not a new installation is it? And if not - and it worked before - then something must have changed somewhere to cause it...

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Omar Jordan
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Jul 7, 2014 - 2:14 pm

I was notified by my client after upgrading to SP v5.5. That is the only change I recall. I also upgraded whatever plugins were necessary at that time.

The host asked if you're referring to a test (tmp) folder for different php version?

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Yellow Swordfish
Glinton, England
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Jul 7, 2014 - 2:34 pm

Omar Jordan said
I was notified by my client after upgrading to SP v5.5. That is the only change I recall. I also upgraded whatever plugins were necessary at that time.

Well - it is not an SP 5.5.0 problem as such. You are the only one reporting this. As I said - it is first and foremost a server issue as I understand it.

The host asked if you're referring to a test (tmp) folder for different php version?

They are asking what? Do they really not understand what the php tmp folder is? This is pretty basic stuff. It is the default location on the server where php will store files temporarily while they are being processed. Uploads will always use the tmp file location as an interim location during uploading. Under some circumstances, the tmp folder has been known to become full., It should not but it may happen.

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Omar Jordan
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Jul 7, 2014 - 4:44 pm

I found the tmp folder and doesn't seem full. I was instructed on how to target it in the wp-config.php file. Is there something specific I should be looking for? 

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Yellow Swordfish
Glinton, England
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Jul 7, 2014 - 4:53 pm

As per the original question:

Check if the php 'tmp' folder is available, writeable and not full up with dead files.

After that then I would check the php error log to see if it reported anything specific on the issue.

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