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Hi,
I have HTML EMail Plugin installed. It works great for forums where the posts are not being moderated. The content is included.
However, for forums where the post is moderated. The email that is sent out after the post is approved does not contain the Post Content. The content is blank. The title, author and link do show up.
Ricki
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Oh dear. We have not had that reported before. Can you tell me which email comes up empty? I.e., Subscription email...? Just so I know exactly what to test with...
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SWORDFISH
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It is the subscription email. The post content appears for posts not going through moderation, but it is empty if it has been moderated/approved before it is sent out.
Thanks for looking into this.
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I have opened a bug report and it will be looked at ASAP. Thanks for the report and information.
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SWORDFISH
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Is there any code I can change in the current plugin to fix this problem? The bug tracker says it will be fixed in the new version, however, the board is anxious to have this resolved as the site is live. They would like me to look into other forum solutions and I would like to avoid this if possible.
If I disable the HTML Email plugin, can I change the subscription plugin somehow to include the full forum post with formatting?
Thanks,
Ricki
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You will also have noticed then that this has not yet been investigated. But I can hurry that up. But you have confused things a little. Are you suggesting now that the problem actually lies in the Subscriptions plugin and not the HTML Emails plugin? You could save me spending time looking in the wrong place! If it is the Subscriptions plugin then I am rather surprised we have not heard of this issue before...
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SWORDFISH
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A colleague suggested to me this morning to investigate a bit further. I am testing out whether this lies in the Subscription plugin or the HTML Email plugin right now. I setup a test site and am putting in the bare minimum of simple press plugins so I can troubleshoot better.
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I apologize. This is a subscription plugin issue. If you need a testing ground, you can use http://test.officeanimation.com. I can PM you the admin user details.
Only subscription, admin bar plugins are installed. I am able to recreate the issue. General users must be moderated. The content is not included in the email notification.
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Ok - that's great - thanks for that. I will look there....
By the way - when this does get fixed all being well it wont necessarily mean having to wait until the next SP update. We tend to push out plugin fixes when sensible to do so and they only have to wait fpor a core release if there are dependencies - or - sometimes - a dependency on the next WordPress update.
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SWORDFISH
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