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Yellow Swordfish
Glinton, England
SP Master
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Aug 18, 2013 - 2:35 pm

Please check your spTopicView.php template in your SP theme.

Are you sure you actually have a call to the function sp_PostIndexUserSignature() in there?

andy-signature.png
YELLOW
SWORDFISH
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Allen Leon
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Aug 18, 2013 - 4:09 pm

Not sure actually what your talking about newbie here,  step by step may help this newbie.

Thanks Sword for your help.

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Allen Leon
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Aug 18, 2013 - 4:13 pm

and did you check on the server for the file?  i don't know how to.

and when uploading you got a success message? and when saving? yes to both.

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Allen Leon
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Aug 18, 2013 - 4:20 pm

Yellow Swordfish said
Please check your spTopicView.php template in your SP theme.

Are you sure you actually have a call to the function sp_PostIndexUserSignature() in there?

This is what i found so far does this help?

Screen-Shot-2013-08-18-at-4.18.38-PM.pngImage Enlarger

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Aug 18, 2013 - 4:24 pm

Ok try saving a signature with an image but this time include a few words of text as well.

andy-signature.png
YELLOW
SWORDFISH
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Allen Leon
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Aug 18, 2013 - 4:37 pm

Yellow Swordfish said
Ok try saving a signature with an image but this time include a few words of text as well.

We have just tried both text then image (only shows text) , also image then text but (only shows text.)

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Mr Papa
Simi Valley, CA
SP Master
Free Members
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Aug 18, 2013 - 5:45 pm

so the file was on the server in the uploads location?  and you are sure the user has BOTH permissions for signatures?  upload image and use signatures?  if you get text, the latter will be true...

btw, is this for all users, including admins?  or just regular users?

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Allen Leon
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Aug 18, 2013 - 5:54 pm

Allen Leon said
This is how we have things setup right now.Screen-Shot-2013-08-18-at-3.05.18-AM.pngImage EnlargerScreen-Shot-2013-08-18-at-3.05.40-AM.pngImage EnlargerScreen-Shot-2013-08-18-at-3.06.59-AM.pngImage Enlarger

here are the settings really need help here. are there other settings ?

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Allen Leon
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Aug 18, 2013 - 7:10 pm

I guess not that simple after all we are up to post 58 :) but we are still trying on this end to get the signature up and running.

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Allen Leon
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Aug 18, 2013 - 8:30 pm

We are at a dead end wrecking our heads any ideas anyone?

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